Extra Space Storage on 155 Butterfield Rd in Vernon Hills, IL, offers a wide range of storage options, including drive-up, climate-controlled, and non-climate-controlled units, with drive-up access, electronic gate entry, and wide drive aisles for easy parking and vehicle storage. The facility features a manager living onsite, exceptional security, and accepts deliveries, making it convenient for customers. The helpful staff, especially Kevin, receive high praise for their friendly, professional, and efficient service, explaining the process clearly and answering all questions. Many customers appreciate the location, accessibility, and ease of renting a unit, even at the last minute. The clean and secure environment, combined with excellent customer service, makes this storage facility a reliable choice for personal or business needs. Overall, Extra Space Storage is known for its professionalism, helpfulness, and commitment to customer satisfaction.
Kevin was extremely helpful and very pleasant to deal with
June 2026
Had a great experience Kevin was very helpful he got all set
May 2026
Great experience at Extra Space Storage. Kevin was very professional, friendly, and helpful throughout the whole process. He explained everything clearly, answered all my questions, and made renting the storage unit quick and easy. Customer service like this is hard to find these days. Highly recommend this location!