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“I had 3 pairs gold and diamond earrings I no longer wanted so I went R&H to see what options I had. I was able to do an outside trade on my earrings, meaning I received a certain discount off of any new pieces I bought. The discount was on top of the sale price. Theresa helped me pick out some new white gold and diamond earrings that I am super happy with. Thank you.”
“The moment we walked in, we were warmly greeted by a friendly blonde lady.
My mom's rings were too tight, and we came in to see if they could be resized.
Instead of immediately recommending a resize, she explained the potential downsides and even showed my mom how to put the rings on more easily using lotion or cream.
We really appreciated her honesty and helpfulness rather than trying to sell us a service we might not need.
We were very happy with the customer service and will definitely stop by again the next time I'm in the market for jewelry.”
“This place was recommended to me by a friend. I brought in my wedding ring as it had lost a Diamond. In addition to that most of the prongs had worn down. I just picked it up today and it looks absolutely gorgeous. Not only did they do a terrific job replacing the diamond and fixing the prongs. They cleaned it, buffing out all the years of scratches. It’s like it’s brand new and it’s 21 years old.These days it’s not easy to find somebody you trust, Especially with diamonds. You definitely want to find a place that does the work in house. Don’t go to a place that sends it out. Went to TC jewelry in Vernon Hills Illinois. They are definitely somebody you can trust!!!”
“Theresa helped me out so much. I took my gf there to look for rings... came back 2 months later and specifically waited for Theresa to help me out. she was so kind and compassionate, and it seems miniscule to some, but we felt very comfortable in her store. I'll be shopping there for life thanks to her.”
“Ladies and gentleman dearest reader…no but seriously. Loretta and Christine was ABSOLUTELY WONDERFUL! They listened to my wishes and concerns about my wedding band and showed me a beautiful band that was breathtaking! I was treated with so much kindness and attentiveness. We will be picking up our bands when they come in!!”
“their customer service here was top-tier. Sarah and Melissa were absolutely excellent and 100% deserve everything that they get here at Pandora. They were very helpful and very nice. Definitely will be back.”
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“I am a returning customer for over 35 years to Lustig Jewelers. I have confidence and trust in their workmanship and quality. They always go above and beyond to make you happy.”