Rainbow Swing Set Superstores offers a great buying experience with high-quality play sets that justify their cost. Customers appreciate the responsive service provided by the owner, who goes above and beyond to address concerns, even visiting after hours for assistance. One customer highlighted the importance of preparing a suitable base for the play set to ensure it remains flat and level, which contributed to their satisfaction. In 2023, the Vernon Hills location showcased exceptional customer service by handling warranty claims effectively. A family who purchased their play set in 2007 received a warranty replacement for significant parts of their set after years of use. The process was seamless; parts were shipped for free, and installation was completed quickly and efficiently by a professional team. The staff at Rainbow Swing Set Superstores are dedicated to customer satisfaction, making the entire experience positive. Many recommend registering the play set and following warranty guidelines to ensure it remains safe and well-maintained. Overall, customers feel confident in the longevity and enjoyment of their Rainbow play sets, making it a trusted choice for families.
We had a really wonderful experience purchasing a play set - it was exactly what we wanted, installed with care, and it is loved by all the students at our school.Top notch local business with hands on owners and great service.
November 2018
We love our Rainbow play system. Everyone enjoys it, even the adults that come over to have their kids play on it!
November 2017
For $7 your kids can play on the demo playsets... such a great thing for a rainy day
