Thorntons, a vertically integrated company, operates stores across six states, offering fresh foods, high-quality beverages, and fuel. The company is committed to being people's favorite place to stop and work. Thorntons' team members are praised for their exceptional customer service, with customers highlighting the friendliness and helpfulness of employees like Carol and Danielle. The stores are well-maintained, with a wide variety of snacks and drinks available. Thorntons also gives back to the communities where its team members and customers live and work, through community service, humanitarian events, and fundraising projects. Despite the challenges of the retail industry, Thorntons' employees are recognized for their dedication and hard work.
They charge for hot peppers that aren't hot, I ask them to extra dip my beef but twice I've gotten it and had to take it back for what is already asked for . Bought a Polish and ended up throwing it away because the skin on it was tough to the point I didn't enjoy it at all.
June 2026
The store counter clerk was an excellent conversationalist. He assisted me at what I needed. I'll be back!😆
May 2025
Stopped to use the washroom. I was properly greeted and given wonderful customer service. Definitely coming back. As a Rideshare driver, finding nice establishments is a huge win.