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“I was expecting the delivery of my baby's urn today. The tracking information was stating that it was out for delivery but also was ready for pick up. I explained to the gentlemen what I was expecting and he asked for a few minutes. He immediately called back and said it was on a truck, but the driver was bringing it directly to me. I'm not sure who I spoke to, but my family and I are so grateful for your kindness and the importance put behind the delivery of something so special to our family!”
“This post office was an absolute joy to do business with. The lady working was so nice and very helpful. I will be coming back to this office anytime I have a postal need and you should too.”
“Most reviews are old. Service is good, workers do their job well and efficiently. Gets busy at times, and the office is small. So, plan trips accordingly if you’re low on time.”
“Jeff, and Silvia have been helping us out for so long! Always ship our products with USPS in the Harbor!
Zyad
JEX - Cash for Jewelry, Smartphones & More!”
“I had a fantastic experience at the Zion Post Office on Sheridan Road. The staff behind the counter early Tuesday morning, was incredibly helpful and made the entire process smooth and stress-free. The woman who assisted me was especially outstanding, she was patient, efficient, and had a wonderful sense of humor that made the visit genuinely pleasant. You can tell she really cares about providing great customer service and goes above and beyond to help everyone who comes through.
The office itself was clean and well-run, and even when there was a line, things moved quickly thanks to the staff’s professionalism. I truly appreciate the positive attitude and kindness I experienced here. This is easily one of the best post office locations I’ve been to, and I’ll definitely be returning.
Of course there's always a tiny need for improvement with the delivery of mail, but overall fabulous.”
“This is a wonderful post office! Staff are welcoming, friendly, and helpful! Visit was quick and informative of options. Definitely recommend this branch if you need to stop at a USPS.”
“Had a lost package for almost a week but in inquiry on Saturday night Monday morning got a call from North Chicago that they located it and would get it to me within 2 days and that’s exactly what they did”
“Tichina was very helpful and very very very polite!!!when I came in on June 24 at 11:43am she helped me with all my questions and helped me get my package out on time ? great smile great service I give her five stars ⭐⭐⭐⭐⭐”
“I've only been there once but had no issues. The clerk was polite and quick. I just had a small return and it took about 5-10 minutes including waiting. Much better than paying overpriced shipping somewhere else.”
“Whoever designed the parking lot had to have won an award for worst concept. Besides that, the employees are always very friendly and helpful. I prefer using this location over others.”
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“This is by far the best postal office in the area. It is well kept, well serviced, and has genuinely helpful employees.
This location has always been functional and clean. It has a self service kiosk, which is great for quick postage and label printing (amongst other services). It is also open after hours for kiosk and po box use. This alone makes it worth the trip.
The postal employees, especially Laura, are really gems. They have always been readily available to answer questions and assist. It can get busy, which is beyond their control. But wait times are never egregious.
Overall, great location w/ great experiences.”