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“Tichina was very helpful and very very very polite!!!when I came in on June 24 at 11:43am she helped me with all my questions and helped me get my package out on time ? great smile great service I give her five stars ⭐⭐⭐⭐⭐”
“Laura at the Grayslake Post Office is absolutely wonderful! Every time I come in, she is always so sweet, welcoming, and helpful. She goes above and beyond to answer questions and make sure everything is taken care of with ease. It’s clear she truly cares about the people she helps, and her kind personality makes every visit a positive experience. Thank you, Laura, for always providing such excellent service—you make going to the post office something to look forward to!”
“I love this location even though I don't live in Lake Bluff. It's on the way to my workplace, which is very convenient for me. It's a small facility, bright, and it feels easy to get in and feel safe. Service personnel are friendly and knowledgeable; the process is fast, and waiting time is usually very short.”
“The customer service is #1 at this post office! I always can depend on my packages being delivered with care, and promptly. Any questions or concerns I have are always answered. Jazzy is my favorite clerk;).”
“I love this post office! I don't live in Highwood but I go to this location as you get a small-town feel, the clerks are friendly, funny, helpful and efficient.”
“Jeff, and Silvia have been helping us out for so long! Always ship our products with USPS in the Harbor!
Zyad
JEX - Cash for Jewelry, Smartphones & More!”
“The lady working there was extremely helpful and super nice. She helped me with renewing my passport. Excellent customer service. If she isn't the manager, she should be.”
“Most reviews are old. Service is good, workers do their job well and efficiently. Gets busy at times, and the office is small. So, plan trips accordingly if you’re low on time.”
“We're midway between Lake Zurich and Mundelein but we almost always go to Mundelein because we feel the service is better and we don't have confidence in the Lake Zurich office. We lived in Long Grove for 25 years and weren't impressed with the lake Zurich branch, we are much happier with Mundelein and especially our delivery guy Andrew.”
“The staff at this location is always very helpful and are procedurally focused. The are knowledgeable and efficient. The line always moves so the wait is not long.”
“Over the years I have always received amazing help from this annex. The people I speak with are always patient and do their absolute best to help me out. Due to my own error, I put the wrong address on a package and Ebony has been tremendously helpful in locating the package. Ebony always picks up the phone and works tirelessly to make sure we all get our mail correctly. I am very grateful for all the hard work that Ebony and the entire team at this annex does!”
“Had a lost package for almost a week but in inquiry on Saturday night Monday morning got a call from North Chicago that they located it and would get it to me within 2 days and that’s exactly what they did”
“Called Dan with a clogged kitchen sink and he arrived within 2 hours. Had years of stringy vegetable residue that he promptly cleaned. Fairly priced and clean worksite afterwards”
“Today my parents applied for their U.S. passports, and we are extremely satisfied with the experience. The staff was very kind, professional, and helpful. The whole process was quick and smooth.
The Vernon Hills USPS truly stands out compared to other locations. I have never experienced unfriendly service or any difficulties there.”
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“I was expecting the delivery of my baby's urn today. The tracking information was stating that it was out for delivery but also was ready for pick up. I explained to the gentlemen what I was expecting and he asked for a few minutes. He immediately called back and said it was on a truck, but the driver was bringing it directly to me. I'm not sure who I spoke to, but my family and I are so grateful for your kindness and the importance put behind the delivery of something so special to our family!”