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8AM - 6PM
4450 Weaver Pkwy, Warrenville
Auto Insurance
“I started this claim August 22nd and soon discovered that it was not going to be easy nor fast, after 4 interactions to resolve this claim I was fortunate enough to call the toll-free number and speak with Angela Turcaz, she was quick to research status of my claim and within not time I was back on track; or so I thought. even though I had provided all information with invoice the reply I got next indicated that the invoice must have the mileage noted before the claim could be processed. so, I contacted the repair facility and asked to generate the changes requested and re-submitted the document again. after receiving the automated reply of acceptance and 30-day waiting period it has now been another week and no reply? seems this should be simple enough to let someone know what status is? we I emailed my new friend "Angela Turcaz" and again she was quick to reply that the check had been cut on 11/8/24 and sent out on 11/11/24....WOW!
If only I had Angela Turcaz helping me to resolve this from the beginning how satisfied I might be and how much less work EVERYONE involved would have had to do!
someone needs to recognize her for the efforts she has taken to provide this level of service and make note to also explain to Mike Tasler, Karina Arteaga and Chris (Unknown last name) they can make note to step up their customer service a notch or two or perhaps shadow with Angela for some pointers.
thanks,
Joe Kennedy
NPA/CRM82558226”
“Very friendly and quick service, able to flip cars on the insurance in a couple of minutes. Went beyond normal service to do so as well, thank you for the help Sean!”
“I am so glad I called state farm and talked to Latisha Rivers she delightful and professional she walked me through everything step by step and I'm glad to I saved sooo much money and now have a much much better policies thank you so much Latisha and I will definitely be referring family and friends 5 stars .”
“Jake allowed me enough days to review the quote unlike other agents who are eager on closing, not allowing you to compare different quotes.
Additionally, he was courteous. I would recommend him to friends.
After weeks of onboarding, Tammy followed up with me to ensure things are going well. Tammy was respectful of my time and provided her contacts so I can update her if I need help with anything. Thank you, Tammy!”
“I usually talk to Jean when I call with questions on our policies. She is always friendly and helpful and focused on getting us the best value for our insurance.”
“Changing Insurance companies is scary but Manuel made the experience easy. He took the time to review the online quote and correct errors. This personalized service made me call to see if this was real. He patiently explained the details of the policy when l called. The personal touch was so refreshing in the online world we live in. Very nice experience”
“Emma’s customer service was great. She answered all of my questions as best as possible. I felt like I was talking to someone I have known and can trust would give me the best suggestions for my insurance needs. She also seemed to understand what I was looking for regarding the premiums I could work with. State Farm has been an insurance company that my family since I was younger has had. I’m glad that I did not have to consider doing changes that I was hoping not to changing insurance company. Thanks to Emma for helping me today.”
“Joel confirmed my payment details as I wanted to confirm changes made and was able to waive a one time fee for me. Efficient, effective, friendly customer service.”
9AM - 6PM
1033 East State Street, Geneva
Auto Insurance
“We received our homeowners insurance statement for the new policy year had a 28% increase with State Farm. I decided to call Jenn Macgaffey with Allstate to get a quote. We compared the policies apples to apples and she saved us over $500. We decided to increase coverage on a couple of line items and she still saved up over $300. Out of curiosity I also had her look at our car insurance. On our 4 autos she saved us over $1500 a year for the exact same coverage. She also quoted my kids coverage and saved one of them and his wife $740 per year and my other son over $300 per year. You need to call Jenn at the Champion Agency.”
“Marci has been great! Always professional an kind. I've had to use my home ins an vehicle ins an both times my claims were paid without any problems. Great insurance company an great prices.”
“Gus has been taking care of my family for decades now, and upon purchasing a new car I knew where to go. I’m extremely happy to continue keeping my relationship with Gus and everyone at the State Farm Family. Thanks to Tony for a very seamless close on my quote and helping me understand where I’m covered. I hope to send more and more people here as my friends and I transition into adulthood.”
9AM - 4PM
516 W Boughton Rd, Bolingbrook
Auto Insurance
“Came into the building to sign up for auto insurance. The staff was very friendly and patient with me which was awesome because it’s my first time purchasing auto insurance under my own name”
“Janna and her team are always so friendly and helpful. Kim seems to know how to answer just about any question I can come up with and Janna is about as knowledgeable as an insurance agent can get. I know I can count on them and that they have my best interest in mind.”
“Andrew Fry Allstate and the team were always very helpful! We have been with Allstate for many years and are happy that we continue to receive excellent customer service. Thank you Allstate, Christina and Chris!”
“It was very easy switching from my old insurance to Allstate. He made canceling the old insurance easy. Brandon Green was professional and yet fun to deal with. He had all my questions answered quickly and clearly in terms I could understand.
The bottom line is we are saving almost $800 per year and my granddaughter cut her monthly car insurance was cut in ½. You can't beat that.”
7:30AM - 5PM
4260 Westbrook Dr STE 104, Aurora
Auto Insurance
“Excellent service, highly knowledgeable and competent staff. Michelle saved me over $1000 per year by understanding my needs and directing me appropriately. This level of service is true for all associates at this agent.”
“Jillian is always so helpful. She explains the changes in your policies very clearly so you have a full understanding. Jillian is a great asset to the Carly Guardi Allstate Insurance. Q”
“Kenic Navarro, insurance advisor. Fantastic boy.
He is very kind, charismatic, attentive, proactive and above all he resolves the situation that arises. Excellent attention.
Very grateful to you.
God bless you and bless everyone in the company.”
“Jason, was recommended by a friend of mine. Jason was very helpful and thorough in explaining my car and homeowners policy. The car policy with State Farm will save a significant amount of money over what I paid in the past. Jason was very friendly, professional, and responsive. I would highly recommend Jason's State Farm agency.”
“I wanna to thank you, State Farm for all kindness to me and my family specially, Been Marshall he’s same one of our family. He is very honest kindness friendly. I’ve been with State Farm a few years now and I’m so happy and I highly highly recommend it to everyone.
And make sure when you call ask for Been Marshall”
“Dan Watzke and all of the people i have talked with there over the years have been great!! 30 year + customer. Just talked with Lucille who was great! Informed me of a payment not going through from an old card and saved me the trouble of a late fee, always looking out for the customer. Thanks again for all you do!!”
“My agent Chris is great but Allstate has an inflated figure as to the value to replace my house which in turn inflates my premium.I like the drive wise auto insurance option.”
“Great agency, very knowledgeable employees. I have been working with them for over 5 years and have nothing but positive experiences.
I highly recommend for any type of insurance needs! They are always there for you!”
9AM - 6PM
1811 N Main St D, Wheaton
Auto Insurance
“Check on my policy and she provided the answers I needed and then sent me a copy of my insurance card so I can be all set with that requirement I think she’s a good agent and the state company covered my roof for hail damage and everything went pretty good”
9AM - 5:30PM
2795 Church Rd, Aurora
Auto Insurance
“Megan was very helpful with resolving the issue I had with DMV sticker clearance very quickly. My Issurance was issued in Texas but my auto plate/sticker was issued in Illinois. Thank you Megan !!!”
“My business insurance with Jim almost 4 years very experienced people and helpful
Michaela was so helpful and nice every time I need help
thank you all”
9AM - 5PM
933 E Ogden Ave, Naperville
Auto Insurance
“Carolyn has a great team especially Kala! Her attention to detail and knowledge of auto and homeowner’s insurance made switching to State Farm seamless. Thank you for the great customer service and savings!”
“Very helpful. Charlotte reduced my automobile insurance by $136 per month. They also reduced my homeowners insurance by $53. She took her time explaining all the details, and even cancelled my old insurance for me while I was in the office. I am on a fixed income and this is a windfall for me. I highly recommend these State Farm agents for any insurance needs you might have. Honest, trustworthy, and thorough.”
9AM - 5PM
526 Washington St, Naperville
Auto Insurance
“This is a fantastic office! Elizabeth was able to help me with all of my questions and concerns instantly. She was also very friendly and professional. 10/10 would recommend receiving a quote from their office!”
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“John was fantastic, switching from one home owner’s insurance and car plan to a State Farm plan was seamless! John was available promptly by email and then in person to finalize the policy. Incredibly friendly, polite, and great at explaining any questions that may have come up! Would highly recommend him to anyone shopping for a new policy!”