Nena Ace Hardware is a locally owned and operated store, committed to being the helpful hardware place in the community. It is a big store with reasonable prices and fairly well-labeled aisles. The culture of customer service is amazing, with employees going over the top and beyond all expectations. They offer personal service and good recommendations, helping with both small purchases and specific problems. Customers report never shopping at another hardware store again, noting that employees know exactly what is needed. The service is great, including holding specific items for pickup. The store is a valued part of the community, providing quality products and a convenient shopping experience from local experts.
Really really good customer service. That's what keeps me going back in to shop...
March 2026
They're very helpful there very clean store and always have everything I need !
January 2026
I always enjoy going into Nena Hardware in Washington, not only for their hardware items but for the specialty selections it is hard to find elsewhere. You wouldn't think of buying gifts at a hardware store but that is exactly what I did last night!
