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“I started using Shelby's over a year ago and they are great. Today, I had to take my car into the dealership for a recall and that really made me appreciate Shelby's even more. Shelby's is easy to work with, you can trust them to look out for you, the prices are great.”
“Straight forward guy, great communication with me about the repairs needed! I was very happy with his work! Would highly recommend!!! A+Service: Steering & suspension replacement”
“Went in and guys asked a couple questions, found part , I paid for it and it was the right part. What else can you ask for. Much better than my last couple experiences with O'Rileys have been. Mostly wrong parts almost every time. Will continue to use Al's.”
8:30AM - 7PM
1425 IL-3, Waterloo
Auto Repair
“I watched a customer being really rude and disrespectful to Lonnie the young lady that was assisting. I want to say she handled him with grace, patience and professionalism. She stayed calm, respectful and never lost her cool. Quite honestly, I was impressed! She turned a very tough situation into a great example of how customer service should be done. Hope you all know how incredibly lucky you are to have her on your team. She is the epitome of what kind; professional customer service looks like!!”
“I have had several transmissions installed in my truck just trying to get it right, had one donne at Fox transmission and that was the first from them, that transmissions is perfect...only took a few years to get someone to do it right...thank you fox transmission for getting me my truck backService: Transmission”
“I was in Waterloo for week visiting my daughter on a work project. Rear axle and serpentine belt isssues left me stranded with no way back home to NC..After trying two other local shops Tin shed diesel came to the rescue..Brandy got me in that day and went above and beyond keeping me informed on updates of my 99 Ford van.The crew was friendly and professional. I definitely recommend the shop for repairs.Made it back home safe to NC with no issues at all..These guys are awesome. Thank you again for getting me home!!!A++++++++!”
“I bought a brand new Ford Ranger at this dealership. From purchase, the FM radio was not working properly. I had to bring the truck into service over night, then it was looked at the following day. They found that the antenna was not placed on the truck. (Simple, right?) It was in the glove compartment of the truck but had never been placed on the vehicle. I spent a lot of time and energy on a function that I would have assumed would have been completed at the time of purchase. Don't get me wrong, everyone in service was nice and helpful however spent most of the time explaining what I would have to pay for if this was not under warranty. Luckily, I don't live far from the dealership or I would really be frustrated if I would have has to drive a long distance for a very simple solution. Next time, complete the new purchase vehicle check list to make sure the vehicle is ready for purchase and driving.”
“This shop is amazing! Dobbs has given me issues more than a few times with being unclear on what is truly wrong with my vehicle, Nabers is always straight forward and truly wants to get you home in a safe vehicle. They treat every customer like family, I will definitely be returning for any automotive needs.Services: Wheel alignment”
8AM - 5:30PM
1349 Jamie Ln, Waterloo
Auto Repair
“Like most auto shops these days. It takes a little while to get your vehicle in. I definitely recommend calling ahead. Once in, I can not say enough about Jesse and the team they have there . They treated me in a very professional manner. But yet it still felt like the neighborhood shop. While the vehicle was in for service Jesse and his team. kept me Informed with any updates or issues that occurred. Good people good service.”
“Had them order my tires on a Friday and they had them by Saturday afternoon. They got me in asap when I arrived and installed the tires in a timely fashion. I'm very happy with the service.”
“Kyler is the best!! Helped me with my dead battery outside of the parking lot by the grocery area??? he literally pushed me and my car to the automotive and fixed it up. saved me a lot of time! Thank you so much!”
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“I have been using Waterloo Automotive for years. The service is always top notch and the employees are amazing. I wouldn’t take my car anywhere else. Highly recommend them.”