O'Reilly Auto Parts in Waterloo is praised for its helpful and professional staff. Customers highlight the employees' patience, politeness, and willingness to go above and beyond, such as helping in the rain or thoroughly cleaning battery cables. The store provides reliable service, including battery replacement and parts orders, with staff taking their time to do a good job. While most employees are friendly and accommodating, some customers note that a few staff members have limited knowledge about certain products. Overall, the store has gained loyal customers thanks to its good service and friendly atmosphere.
👍Great customer service. Always willing to help. Walked in late Sunday night right before they closed; they got me what I needed at a great price. Highly recommend! ⭐️
February 2025
Excellent service installing new battery and wiper blades. Reasonable prices too
December 2024
Really a big fan of this particular location. They have been very helpful to me .
