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7:30AM - 5:30PM
1353 IL-3, Waterloo
Auto Parts
“After hitting a deer in my brand new van they got me in fast. They were able to fix everything in a timely manner. Kelly was very nice! The whole team was great!”
“?Great customer service. Always willing to help. Walked in late Sunday night right before they closed; they got me what I needed at a great price. Highly recommend! ⭐️”
8AM - 4:30PM
3480 Ahne Rd, Waterloo
Auto Parts
8:30AM - 7PM
1425 IL-3, Waterloo
Auto Parts
“I watched a customer being really rude and disrespectful to Lonnie the young lady that was assisting. I want to say she handled him with grace, patience and professionalism. She stayed calm, respectful and never lost her cool. Quite honestly, I was impressed! She turned a very tough situation into a great example of how customer service should be done. Hope you all know how incredibly lucky you are to have her on your team. She is the epitome of what kind; professional customer service looks like!!”
“Went in and guys asked a couple questions, found part , I paid for it and it was the right part. What else can you ask for. Much better than my last couple experiences with O'Rileys have been. Mostly wrong parts almost every time. Will continue to use Al's.”
“I went here for an emergency service, and was told that they would try to fit me in, but it could take 3 or more hours. They had me diagnosed and repaired just over 1 hour and at a reasonable price, minimally above the cost of parts. I would absolutely use them again, emergency or not. Thanks!”
“Amazing store. Mike, Patrick, and Thomas are rock stars. Phenominal customer service.
Overall I enjoy coming to this store and will continue to choose them over a competitor next door!”
“Kyler is the best!! Helped me with my dead battery outside of the parking lot by the grocery area??? he literally pushed me and my car to the automotive and fixed it up. saved me a lot of time! Thank you so much!”
Auto Parts
Auto Parts
Auto Parts
Auto Parts
Auto Parts
Auto Parts
“Took my wife's 25 Explorer ST with less then 2500 miles into them because a road construction sign blew over on it and took out the hood, windshield, mirror, and A-piler. They had it completed good as new in one week. Nice people to deal with during a not so fun experience.”