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“Took my wife's 25 Explorer ST with less then 2500 miles into them because a road construction sign blew over on it and took out the hood, windshield, mirror, and A-piler. They had it completed good as new in one week. Nice people to deal with during a not so fun experience.”
“?Great customer service. Always willing to help. Walked in late Sunday night right before they closed; they got me what I needed at a great price. Highly recommend! ⭐️”
“I had a great experience buying my 2026
f-350 super duty at sunset ford in Waterloo il my salesman Joe was awesome he was not pushy an didn’t beat around the bush very down to earth an friendly I will definitely buy from sunset again”
“Went in and guys asked a couple questions, found part , I paid for it and it was the right part. What else can you ask for. Much better than my last couple experiences with O'Rileys have been. Mostly wrong parts almost every time. Will continue to use Al's.”
“I went here for an emergency service, and was told that they would try to fit me in, but it could take 3 or more hours. They had me diagnosed and repaired just over 1 hour and at a reasonable price, minimally above the cost of parts. I would absolutely use them again, emergency or not. Thanks!”
“Amazing store. Mike, Patrick, and Thomas are rock stars. Phenominal customer service.
Overall I enjoy coming to this store and will continue to choose them over a competitor next door!”
“Kyler is the best!! Helped me with my dead battery outside of the parking lot by the grocery area??? he literally pushed me and my car to the automotive and fixed it up. saved me a lot of time! Thank you so much!”
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“I found first the office staff was very approachable very knowledgeable. I found the work to be professional informative, and The bonus feature is tohave a lifetime warranty on the work”