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“Store was clean, plenty to choose from and Anthony the sales person was wonderful. Never been there before but I will be getting my appliances there from now on!”
“Had an excellent first experience at Grand Appliance in Round Lake! Bruce was incredibly welcoming and patient while helping us choose our washer and dryer. He made the whole process easy and enjoyable. Highly recommend!”
“Anna & Amber have the best customer service any store could ask for. I’ve been to a few different EZ Pawns and this is my favorite location because of these to. I highly recommend you coming to this location and trust me these 2 women will answer all the questions you have and with a smile on their face. 10 OUT OF 10 to these two and this location.”
“Anna at T-Mobile was absolutely amazing to work with. She was very attentive, knowledgeable, and helpful with explaining the phones and plans so I could get set up with exactly what I needed. I can’t thank her enough for all the time and effort she put into helping me. I’ll 100% be coming back to see Anna again whenever I need help. Highly recommend!”
“This place was so, so helpful- I called in with kind of a weird problem (trying to connect my mom’s old record player to a new Bluetooth soundbar) and Dave walked me through exactly what I needed, how to put it together, and how it worked. I had it up and running the same day! Thank you so much for taking the time to help me out!”
“Phenomenal experience - 10 Star rating if it was an option.
Ron and Bunni were amazing!
Friendly, knowledgeable, honest, and they supplied me with important information about the product I was selling - Phantom 4 Drone.
I received more than I expected; more than any Pawn Store, Online Site, or FB Market Place offered. It was also a fast and easy transaction.
Seriously, I was shocked at how simple the process was and profitable versus other options... Hail to Paymore!
It didn't hurt that Ron was wearing a Chicago Bears cap ;)
GO BEARS!
Cheers to Bunni and Ron!
You will see me again soon.”
10AM - 5:30PM
312 W Rollins Rd, Round Lake Beach
Electronics
“I can’t say enough great things about this pawn shop! I can honestly say the experience has always been nothing short of amazing. From day one, I’ve been treated with genuine respect, kindness, and dignity — something that is unfortunately hard to find in this industry.
I’ve visited other pawn shops in the area, and the difference is night and day. Where others can feel cold, dismissive, or even judgmental, this place consistently makes you feel welcomed, valued, and understood. No matter the situation, they take the time to listen, explain things clearly, and work with you in a way that feels fair and honest.
It’s rare to find a business that not only provides a service but truly cares about the people walking through the door. That’s exactly what sets this shop apart. Their professionalism, integrity, and compassion keep us coming back every time.
If you’re looking for a place where you’ll be treated like a person—not just a transaction—this is it. Highly recommend to anyone who wants a trustworthy and respectful experience.”
“I’ve been having issues with sending messages, spent over 3 hours with customer service and they could not help. I went to this store and this guy Witek fixed it in less than 5 min. Thank you so much”
“Today we got really lucky and received help from Ivan N. We just made the switch to T - Mobile, two new phones and internet service, we’re a little older and not very high tech and Ivan got us up and running in no time. I can’t say enough about how patient, kind and courteous Ivan was, he also took his time and walked us step by step through the internet router installation process, when we got home we did everything he said and we were good to go in just a few minutes, what a nice kid, smart too. NICE JOB IVAN and THANK YOU! 👍”
10AM - 8PM
1007 S Rand Rd, Lake Zurich
Electronics
“My son’s phone was stolen while on vacation and it was quite a mess. When we got back, we came to this store and Wes was amazing at letting us know all the options available, getting the phone replaced, and restoring the data from his stolen phone. He turned a bad situation around into a good experience. I’m grateful for the support he gave us.”
“Saleem gave me best service, he tried to get my date back and I m really grateful of Saleem. I wish everyone give service like this and I thank him for his service..”
“Best experience I have had at a phone store! Nick and his team made our time there painless. This is now our prime store for any and all of our T-mobile needs! Thank you all so much!!”
“So this guy moe, he works at the store, and desperately needed a new phone! Such an intelligent guy, he got me new devices, that didn’t even cost me 150$, I was really surprised! I am telling all my friends and family to come here!”
Open 24 hours
1156 W Shure Dr, Arlington Heights
Electronics
“They are the Best. They hand wash. They are know for protective coating to shield your paint from life on the road. The owner, Gino is a car enthusiast who rebuilds 1970s GM brands for fun. He treats your car like it his car.”
“Brock was extremely helpful and knowledgeable. Very friendly, patient and understanding helping me (a Sr Citizen).
I'm here visiting Illinois from Arizona & was having issues with my Motorola phone.
He assisted me with my current phone's issues, helped me change my service from Metro to T-Mobile and order a new phone shipped to my vacation home in Illinois.”
10AM - 8PM
2447 North Richmond Road, McHenry
Electronics
“Had a phone issue and they helped us get it fixed. The people are no-nonsense, professional and very helpful. T-Mobile is also just cheaper around here and I highly recommend you checking them out if you need a new phone or provider. (also to add, I don't do reviews often at all, This should be telling.)”
8AM - 10PM
679 E Dundee Rd, Palatine
Electronics
“The store is really clean and well stocked. The employees are very friendly. I needed last minute school supplies and they had exactly what I needed. Soon helpful”
10AM - 7PM
369 North Cedar Lake Road, Round Lake
Electronics
“Exelente !!! fué el trato que recibí de Anabel, me ayudó con mis preguntas muy amablemente. Hizo cambios en mi cuenta con mucha paciencia y dedicación. Exelencia en su trabajo. Gracias Anabel.”
7AM - 10PM
3100 IL-60, Mundelein
Electronics
“I normally don’t go out of my way to write reviews for big stores, but I felt this one was worth it. The only reason I’m leaving a 5-star review is because of Will, normally found at the self-checkout lane.
No matter the day or time, Will always has the biggest smile on his face and genuinely makes the experience better. He’s friendly, welcoming, polite, and always takes a moment to say hi and ask how people’s day is going. That small interaction makes a bigger difference than people realize.
I’ll honestly wait in the self-checkout line if it means Will is there, because his attitude and positivity set the tone for the whole visit. Target is lucky to have him.”
8AM - 10PM
555 S Rand Rd, Lake Zurich
Electronics
“This target, and this target specifically, I always refer to as the “chic-fil-a” target. Not because they’re affiliated in anyway, but because of their customer service. I can go anywhere and get an insincere greeting, I come here because the staff greet you with a smile and when they ask how your day is going, they genuinely care. Today, Danny asked me about my choice of potato chip and we had a lovely conversation. He even gave me a vacation recommendation I’m very excited to try! And I even heard him making the same conversation with the person who checked out just before me. And mind you, the staff here are able to offer this service without slowing down their more rote duties at all. Very impressive. I hope management takes note of this location. I come here knowing I spend more than alternatives because of the excellent customer service I know I’m going to receive”
“Absolutely extraordinary customer service today. My phone is outdated, I had more than a couple questions today and Giovanny helped me with every one, was VERY polite and patient with me. Would HIGHLY RECOMMEND THIS CRICKET. TY.”
Open 24 hours
600 IL-22, Lake Zurich
Electronics
“The owner was extremely nice offered us a free pizza and gave us a discount when we went to get pizza and he was out made us a fresh pizza.He went above and beyond for us!”
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“Chicago Audio and Video Design have been AMAZING in helping me get set up for the opening of my Caffe! They were always on time and they went out of their way to make sure that I was happy. I have had them out here several times and have never had an issue with them. They even swung by to check on us while working at another shop nearby! Nick, Kleat and Lucas exceeded my expectations as far as customer service and work ethic. I will never use another audio/visual company. I would suggest them 100%!!!!!!!”