“My son’s phone was stolen while on vacation and it was quite a mess. When we got back, we came to this store and Wes was amazing at letting us know all the options available, getting the phone replaced, and restoring the data from his stolen phone. He turned a bad situation around into a good experience. I’m grateful for the support he gave us.”
8AM - 10PM
555 S Rand Rd, Lake Zurich
Electronics
“This target, and this target specifically, I always refer to as the “chic-fil-a” target. Not because they’re affiliated in anyway, but because of their customer service. I can go anywhere and get an insincere greeting, I come here because the staff greet you with a smile and when they ask how your day is going, they genuinely care. Today, Danny asked me about my choice of potato chip and we had a lovely conversation. He even gave me a vacation recommendation I’m very excited to try! And I even heard him making the same conversation with the person who checked out just before me. And mind you, the staff here are able to offer this service without slowing down their more rote duties at all. Very impressive. I hope management takes note of this location. I come here knowing I spend more than alternatives because of the excellent customer service I know I’m going to receive”
Open 24 hours
600 IL-22, Lake Zurich
Electronics
“The owner was extremely nice offered us a free pizza and gave us a discount when we went to get pizza and he was out made us a fresh pizza.He went above and beyond for us!”
10AM - 8PM
668 S Rand Rd, Lake Zurich
Electronics
“I went in to the Verizon store ready to switch companies. My bill had gotten so high. I met with Jessica. She took so much time with me to go through my Bill and helped me bring It down by almost $200 a month! She was so helpful patient and thorough and extremely pleasant! Needless to say I’m staying with Verizon and highly recommend you go and see Jessica today”
“Brian and Anthony at Lake Zurich Grand are fantastic! Provide all the facts / data, with a low pressure, friendly, fast and accommodating sales approach. We’ve purchased three major kitchen appliances from this store and are very pleased with their service level. Highly recommend!”