Jewel-Osco located at 922 N Green Bay Rd, Waukegan, IL, offers a wide range of grocery items, including bakery goods, deli options, fresh produce, meat, seafood, and even sushi trays. Customers can enjoy services like grocery delivery and DriveUp & Go™ for convenience. The store’s bakery features birthday cakes, custom cakes, cupcakes, and more, while the deli provides party trays and an Order Ahead service to ensure meals are ready when needed. The produce department is well-stocked, and the store overall is kept clean. However, there are some concerns. The bakery has been described as poorly managed, with complaints about management calling employees off work and texting for cake images. The store can be very busy and congested, leading to long waits at self-checkout. Some customers find the prices to be a bit high compared to other supermarkets, and the liquor department is partially isolated by a steel fence. The store's side entry/exit is closed after 9 pm, which some find inconvenient. Self-checkout sometimes struggles with basic tasks, like looking up products. Despite these issues, staff members such as a young deli worker have been praised for their friendliness and patience. Overall, Jewel-Osco is a busy store with a good product selection, but it faces challenges with management, pricing, and store layout.
Jaime is such a blessing to the bakery department! Thank you for being so kind and understanding AND for making a phenomenal cake under time constraints. The cake was a hit!
May 2026
Went in at 6:15 pm hoping for a bucket of wings but I guess this Jewel doesn’t have fried chicken available for dinner on a Friday night. Guy behind the counter even smiled when he told someone else that they shut down the chicken already.
May 2026
Quick but BIG Shout out to Gerald and the rest of the jewel osco team for everything you are doing to improve services at this store!
