Pearle Vision in Waukegan has a strong reputation for quality eye care and excellent customer service. Recognized as the 2022 Women’s Choice Award winner for Best Eye Care Retailer, the clinic has been caring for eyes since 1961. The experienced team provides eye exams, state-of-the-art lenses, and a wide selection of designer frames. Customers appreciate the personal attention, clear explanations, and helpful staff. Many reviews highlight staff members who go above and beyond, such as repairing glasses at no charge and assisting with adjustments, even for non-customers. The doctors are thorough and attentive, taking the time to explain findings and ensure comfort. The staff at both the Lewis and York location and the Waukegan location are described as professional, caring, and dedicated to meeting customer needs. The business also works with major health and vision plans, including EyeMed, VSP, and UnitedHealthcare. Overall, Pearle Vision is known for its friendly service, quality products, and commitment to eye health.
Unbelievably friendly service. Offered amazing help and quality expertise.
August 2024
The staff here are friendly and professional! Dr. Bravo is thorough and compassionate... Miriam was very helpful at helping me choose my frames and lenses... Go here for your eye care needs if you want excellent service!
August 2024
Stopped in to see if they could possibly adjust my glasses that I bought from a different vendor and both of the girls were so helpful and didn’t even hesitate to help me and they tightened my glasses. A+++++ service
