Pearle Vision in Waukegan has a strong reputation for quality eye care and excellent customer service. Recognized as the 2022 Women’s Choice Award winner for Best Eye Care Retailer, the clinic has been caring for eyes since 1961. The experienced team provides eye exams, state-of-the-art lenses, and a wide selection of designer frames. Customers appreciate the personal attention, clear explanations, and helpful staff. Many reviews highlight staff members who go above and beyond, such as repairing glasses at no charge and assisting with adjustments, even for non-customers. The doctors are thorough and attentive, taking the time to explain findings and ensure comfort. The staff at both the Lewis and York location and the Waukegan location are described as professional, caring, and dedicated to meeting customer needs. The business also works with major health and vision plans, including EyeMed, VSP, and UnitedHealthcare. Overall, Pearle Vision is known for its friendly service, quality products, and commitment to eye health.
I lost the screw that holds the ear piece on to the eye glasses. I went to Pearl Vision on Lewis Avenue and Victoria took care of me right away. She fixed my glasses in no time and said no charge. Exceptional customer service! I've been going here for about 2 years and the staff is always friendly and professional.
June 2026
Brought my glasses into Pearl Vision and Waukegan because one of the lenses popped out. The young woman to help me was very friendly and knowledgeable. She fixed my problem. I was out of there in about 10 minutes.
June 2026
Nice Doctor Nice personnel. Charge affordable. Clean office. Well equipped
