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“Tichina was very helpful and very very very polite!!!when I came in on June 24 at 11:43am she helped me with all my questions and helped me get my package out on time ? great smile great service I give her five stars ⭐⭐⭐⭐⭐”
“I use this post office periodically. Every time I come here, I walk in, hoping to see Laura at the checkout counter. She is incredibly helpful, friendly, and fast. I literally bypass two post offices that are closer to my home to come to this location only because I know Laura will provide the absolute best help and service.”
“Jeff, and Silvia have been helping us out for so long! Always ship our products with USPS in the Harbor!
Zyad
JEX - Cash for Jewelry, Smartphones & More!”
“The customer service is #1 at this post office! I always can depend on my packages being delivered with care, and promptly. Any questions or concerns I have are always answered. Jazzy is my favorite clerk;).”
“I must say, this is by far the best Post Office that I have ever visited. Ms. Stephanie is a joy to be around. She is sweet, funny, and has great customer service. I appreciate her thoughtfulness when it comes to customers and assisting them with their mail. You can tell that this post office is a place of order!”
“Had a lost package for almost a week but in inquiry on Saturday night Monday morning got a call from North Chicago that they located it and would get it to me within 2 days and that’s exactly what they did”
“Easily the best post office I’ve been to in a while. I normally go between 8-10am and it’s always been quick. They are also pretty friendly. I’ve even gone during the holidays and it’s been an easy time.”
“I love this post office! I don't live in Highwood but I go to this location as you get a small-town feel, the clerks are friendly, funny, helpful and efficient.”
“Most reviews are old. Service is good, workers do their job well and efficiently. Gets busy at times, and the office is small. So, plan trips accordingly if you’re low on time.”
“Laura is a lifesaver. Thanks for helping me track down my package. I told the Mail guy to give you a hug and/or a thank you from me. I wish there were more people like you.”
“Called Dan with a clogged kitchen sink and he arrived within 2 hours. Had years of stringy vegetable residue that he promptly cleaned. Fairly priced and clean worksite afterwards”
“I was at this branch today to change my address and redirect all my mail to a new address. Very responsive employee. He helped, advised, explained everything, since this was my first time dealing with this, I was satisfied ??”
“I read through the reviews and I don’t understand how so many people are having problems with this post office. The girls are wonderful and I’ve never once seen them be even remotely rude. I’ve worked for the post office, most customers don’t understand certain rules that have to be followed. Doesn’t matter who it upsets. Although I do know that there use to be a girl named Janet and there’s this other one named Grisel who could learn to be kinder, but the other two clerks are so so sweet. If people are having problems i can only imagine it’d be one of those two. People need to stop giving this post office a bad name just because they didn’t like the answers they received.”
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“I was expecting the delivery of my baby's urn today. The tracking information was stating that it was out for delivery but also was ready for pick up. I explained to the gentlemen what I was expecting and he asked for a few minutes. He immediately called back and said it was on a truck, but the driver was bringing it directly to me. I'm not sure who I spoke to, but my family and I are so grateful for your kindness and the importance put behind the delivery of something so special to our family!”