United States Postal Service

Post Offices
Hours: The United States Postal Service at 326 N Genesee St offers reliable mail and package delivery services to every residential and business address across the country. The staff is friendly and professional, with some staff members, like Ashley and Monique, receiving high praise for their excellent customer service and people skills. Customers appreciate their efficient handling of passport appointments and their respectful, articulate manner. The building itself is a historic structure from 1933, adding a charming touch to the postal experience, with quaint old-fashioned mailboxes and vintage light fixtures. The USPS also demonstrates a caring approach, as seen when employees went out of their way to deliver a special urn directly to a family, showing kindness and promptness during a sensitive situation. This level of dedication is appreciated by customers who feel valued and supported. There is some criticism about shipping charges, with a customer noting that while free boxes are offered, shipping still incurs a fee, which is standard practice. Additionally, there was a complaint about a package being lost at a UPS store, with concerns about proper packaging and the process of filing claims. The reviews highlight that the USPS staff is generally friendly, helpful, and committed to serving the community, combining historic charm with attentive service. Overall, the USPS at this location is seen as a reliable, friendly, and community-oriented postal service provider.

• 7.99 miles

  

  US Post Office Carrier Annex Post Office

1. Waukegan, Illinois