This Verizon store provides amazing service with a friendly, patient, and very attentive team. Staff members are described as good, super helpful, and professional, with great attitudes. They are eager to answer questions, provide details, and help with new accounts or any issues. The customer service earns an A++ rating. The store is noted for having helpful staff who speak Spanish. Employees greet customers with a smile, a warm welcome, and inviting energy, even when busy. This excellent service encourages customers to keep coming back.
Great fast, friendly service.. Definitely recommend
January 2026
Edward, the Verizon Wireless specialist at the Waukegan, Illinois location, provided excellent service. He was knowledgeable, patient, and took the time to make sure everything was handled correctly. The experience was smooth and stress-free thanks to his professionalism. Highly recommend working with Edward!
January 2026
Was a great experience, they were extremely helpful, better than Verizon in Wisconsin
