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“Joe was super professional and prompt
at getting things done promptly and correctly the first time. Always listening to concerns or questions about the repairs and time-line. Joe also.follows up.to able sure the repairs were done to satisfaction. If only everyone at this location was as attentive and professional.”
10AM - 6PM
4755 Main St, Lisle
Apartments
“Amanda is the kindest and sweetest person! She should be managing the building! Respectful, tries her best to understand tenants concerns and works to accommodate to the best of her abilities! She deserves a raise! Thank you, Amanda!”
“Wheaton 122 is located in a fantastic location in DT Wheaton, close to everything. Alli and team have been great throughout my move in afterwards. I appreciate the level of care they provide and would highly recommend touring Wheaton 122 if you are looking.”
“This building is safe, clean, separated from town within a highway corridor (really should be Avant Across The Highway Between the Arboretum), and corporate. About the corporate part: My rent jumped up 10 percent first year in, likely due to a RealPage AI algorithm the feds are currently prosecuting against as I type. This rent increase came in an automated email. I denied the offer, which gave me two weeks to decide before the price went even higher. This caused a human from the office to contact me for the first time ever in a timely manner. All my other emails went unanswered here, which is a whole other topic I'm not going to get in to. I think the office staff and janitors are good people, caught up in the same corporate system. For issues that concerned me, office staff said they would "go to bat for me," as if they can only help so much. At the end of the day, though, I chose it, and this is not a complaint but an observation. Still, I do wish I dug a little deeper and explored other options in the area more integrated with the town, where the landlord looks you in your eye, as well as your line on his spreadsheet.”
“One of the best places i ever lived. The staff was excellent Chris,Chrissy,and Ken. The Maintenance staff was great as well. Fermin leads that team. Everyone on the staff is courteous, helpful and cares about all the residents. I am really sad that i had to move out of state. Thornberry Woods in Naperville IL, treats you like family. The one bedroom was very spacious and you have your own washer and dyer, with a nice size balcony & storage closet. You wont go wrong with choosing Thornberry woods as your new home.”
“I met with Karina on Friday 7/7 and she was amazing. Very descriptive about the townhome and amenities. Best tour I’ve ever had. As a single mother I haven’t had the best credit. We talked about it and I didn’t feel like I was judged. She was great. I applied right there. Fingers crossed all goes well and I can be apart of Lakeview townhomes communities. Thank you again Ms. Karina hoping to see you very soon.”
“Nice clean place for Mom. Well ran. Nice staff too.
Most residents are VERY nice and kind - many went out of their way to help mom in times of need. Almost like a family.
HOWEVER, there are a few residents who are enraged Democrats. Residents actively voice their hostile political liberal opinions during social events, pound their fists on tables while yelling their leftist radical rhetoric.. demonizing those who don't agree. Even their 504 social network platform (which is supposed to be for senior social activities and free of politics) are filled with extreme leftist opinions, hate and rhetoric - I have countless examples I can post if necessary. ONLY AFTER we moved mom out because of health reasons did I feel safe posting this opinion. Mom always sat quietly and meek on politics, NEVER voiced her opinions.
Conservatives, or those who are annoyed by extremism in politics should look elsewhere. Old Chicago liberal money live here. It's unfortunate political bullies ALMOST ruin it.”
“I'm very happy that I was fortunate enough to be given the opportunity to live at Heritage Woods. My children feel very good about me being here as well. They feel the love shown towards me when they visit.”
“Metro 59 is a wonderful and safe community to live in. Highly recommend!!
Super easy leasing process & beautiful walking areas around. Also, great place to have pets! they have a dog washing station and a dog park.”
“We moved to The Retreat at Seven Bridges site unseen. Elyse and Beth were wonderful! Elyse took a video of the apartment for us, so we could see it better. Once we got here we were so happy with our apartment! We knew we made the right choice. We had a couple of repairs, and maintenance was there the same day! We are very happy to call this home!”
10AM - 5:30PM
30W041 Flamenco Ct, Naperville
Apartments
“I absolutely love living in this complex! The staff is amazing and makes you feel like family. Courtney and Jessica in the front office are so helpful and work very hard! The maintenance is on top of their stuff and get things done as quick as they can. The hospitality is on point!! I’ve lived other places in this area and this is by far the best!! The pool is great and the dog park is perfect. Very little dogs so you can use it privately most of the time. I renewed my lease and look forward to the next year here.”
“Hello, I've been at Hawthorn at Oakhurst for 2 years . My experience has been great. The staff is always so pleasant, and helpful tha property manager Marina she is such a beautiful person helpful and kind. Also if you come to here with a question she will have a response . So yes good all around”
“I have lived at Leland Tower for almost a year. Being at the center of this revitalized city is quite an adventure. I feel like I am in the middle of an art district. All I will say about Fernando, the building manager, is that he is really good at his job. And with that he has attracted others that share that trait, so I would say the same about his staff. Everyone is friendly and professional, and make me feel at home!”
“Dominique King!Big shoutout to Dominique King from the leasing team for his outstanding help and valuable information! He went above and beyond to assist me with all my questions and concerns, making the experience seamless. His expertise and friendliness truly made a difference. Highly recommend!”
“Elicia M., the office manager, definitely deserves 5 stars. I’m nearing the end of my lease and she has been amazing since day one. She is always very kind, calm and helpful. She is responsive and never hesitates to go above and beyond. I’ve enjoyed my time here and she helped make it feel a little more like home. Thank you for everything.”
“The new management is a breath of fresh air. The place is looking so much better now that there is someone that cares. Definitely give this place a chance as things have turned around.”
“Hello I would just like to express how pleased I am with management team as well as the maintenance team. They all are very friendly and always willing to help no matter how small the request Sam and Adrian in the office always ask if my apartment is alright or if I need anything done which I normally don’t. When I have put in a service request it has been minor and handled quickly and efficiently by Vince or Jerry from maintenance. I’m in a wheelchair and I don’t care if it’s as small as one of them coming lock and close my windows in the winter and come and unlock and open them now that it warm it’s never a problem. I recently noticed the rubber string was coming apart on one of my screens. Don’t know if it was from the winter or storms but it was quickly fixed and replaced. Thanks for all you do guys”
“I lived here for 3 years and I absolutely loved it. Travon Baker and the leasing team are always so helpful. Maintenance team comes and fixes things (I didn't have problems that often). The school system is AMAZING (District 303) and the Lisle Park Fistrict and Library have many things to offer. There is a park right next to the apartments, which is really nice. You will love it here.”
“I moved to Westline about a year ago, and I have to say, I have had no issues whatsoever. Whenever I needed a service, the maintenance team was quick to respond. The management has been very professional, addressing all of my questions and concerns promptly. I was so impressed with how well the complex is kept clean that I renew my lease for another year.”
“I am not sure where the bad reviews about bugs, roaches, etc are coming from but that is completely FALSE!!!! I’ve been here since 2021 and LOVE IT…Yes I’ve experienced rent increases every lease renewal but I have a peace of mind here and that means everything to me. I pay for indoor parking and always feel safe. Yes they have rules but I love it that’s how you keep the place from chaos. I have a beautiful view overlooking the beautiful lake and my balcony is so relaxing. The leasing office and maintenance team ROCKS!!!!!!! I called about a heat issue and asked for weather stripping at my front door oh my goodness within 20 minutes maintenance was knocking at my door and handled my request expeditiously. The landscaping is BEAUTIFUL and they have so much to offer here. Yes it may be on the pricey side but they are worth every dime. Yes you can find something cheaper but remember you get what you pay for. I am getting SUPERB treatment here and I HIGHLY recommend The Towers.”
“This review is for the Maintenance Team ONLY.
I wanted to express my appreciation for the amazing service provided by Rasheed, Artemio, and Jaime during my move-in process. They answered all my questions and ensured that everything was going smoothly. Additionally, they promptly responded to a maintenance request I submitted, resolving the issue in less than 24 hours.
Every morning, I see them picking up debris and they always greet me with a friendly "good morning." I am grateful for their excellent communication and the respect they show towards residents. They make an exceptional team and I hope they keep up the great work.”
8:30AM - 5:30PM
145 Walnut Dr, St. Charles
Apartments
“Rola and Raven are AMAZING!!! Customer service was top notch. I am overly excited thanks to the help from these two individuals working in the office at Fox Run Apartments. I am overly ecstatic and thankful for my new apartment, it is a complete upgrade from my old one. Please come see Raven and Rola if you're interested in a great experience!!!”
“Lived here for 4 years now, have had largely positive experiences living here with other tenants and maintenance. Writing this review to specifically commend Miriam and Marco who just helped me with an Amazon package delivery error. They went above and beyond to make sure that I was able to get my time-critical package and I am incredibly thankful to them!”
“Just wanted to say I had a microwave and air conditioner, both broke and in same day a new one was put in , the maintenance guy Nicolas was awesome and quick! He and his partner that worked with him. Both did a phenomenal job.”
“We've been living here for 9 years now and we couldnt be happier. Since the new manager took over, we have seen many improvements. The staff and maintenance team were friendly and do a wonderful job. Whenever we need some minor repairs they come and fix it right away. I just have one suggestion for them if they could add exercise equipment in their fitness room. It is small and you have to wait until someone is done using the equipment. But overall, I would recommend this apartment complex.”
“The tour was great, all of my questions were answered. The apartment was great, Jennifer was patient and even went above and beyond with my application. Thanks for the positive experience.”
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“Adrian is always quick to respond whenever there's an issue. When the cooling system went down overnight, he was at the door early to fix it. After completing the service, he checked three times to ensure everything was up and cooling properly.
I am writing to express my sincere gratitude for the excellent maintenance work you performed .Your professionalism and prompt attention to the issue were greatly appreciated.
I wanted to acknowledge your hard work and dedication. Your efforts ensure that everything runs smoothly and contributes to a better environment for everyone.
Thank you once again for your outstanding service. Your hard work is greatly appreciated.”