Extra Space Storage on 28W725 Garys Mill Rd in West Chicago, IL, offers a variety of storage options including drive-up, climate-controlled, and non-climate-controlled units. The facility features a large, wide drive, elevator access, parking spaces, and RV parking, making it convenient for both personal and commercial needs. Security is a priority with electronic gate access and exceptional security measures, while the staff is helpful, friendly, and professional. Customers praise the cleanliness and well-maintained units, as well as the easy rental process. The staff, especially the manager, is noted for being diligent, knowledgeable, and attentive to customer needs, often going above and beyond to provide accurate information and resolve issues quickly. Many reviewers highly recommend this location, emphasizing the great customer service and the ease of renting and managing storage units. Overall, Extra Space Storage provides a professional, clean, and secure environment with helpful staff dedicated to customer satisfaction.
I took out a space for the summer. Good safe space and the phone controlled gate works. Good customer service. Got the web price..
June 2026
Super friendly and knowlegeable. Privide assistance in sign up and use of app!! Best customer servicenever!!
June 2026
I have rented a unit here for 3 years and had a fantastic experience! The Extra Space Storage location I used is exceptionally clean, well-lit, and the security features give me total peace of mind. The on-site manager was incredibly helpful, and ensure I got the best deal possible. Highly recommend this facility!
