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“Elizabeth and Micah were great! Showed me different options (because I couldn’t picture the size without seeing it) and walked me through the entire process. They are awesome and the facility is clean and accessible! Highly recommend!”
“Patrice is just an amazing woman!! She was so helpful and kind. Huge bonus that she is a pleasure to talk to. She made my experience really easy, fun, and helped ease a stressful moment in my life. Sounds strange for a storage unit review - but she’s just an awesome lady and makes this place great.”
“They did such an awesome job. My husband’s been using their services since he was a teen and his cars have always looked great. If you ever need tiny use them.”
“Before arriving, I called and spoke to Darin B., I had multiple questions as I was unfamiliar with the cost and the process, Darin was patient, professional and thorough. There were also two other staff members present upon my arrival and they were both pleasant and professional as well. Great service and great energy! Thank you all again! :)”
7AM - 4PM
1000 S Bartlett Rd, Streamwood
Truck Rentals
“They know what they’re doing when installing a hitch. Fast, efficient and at a fair price .
A small fraction of the cost, compared to what the car dealership asked.
Highly recommended”
“Staff is good. I just dont like the Uhaul's policy of pick-up cancelation... I scheduled trailer pickup at 3pm. Was there at 3.33 and my appointment was canceled though policy states that I have 1 hour for pick-up. So I was asked to come back next day....”
“These guys are amazing what they do. Skyler said he would get the Hitch put on in 20 minutes. He did it in under 15 minutes. What can I say it’s faster than I can drink my coffee! They’re definitely good at what they do and the price is a reasonable. Always have had great service here, with a great team of professional people!!”
“Nick Margarella is in the perfect field of customer service. He’s professional, personable, polite & did everything I needed in a timely manner. After dealing with several Enterprise locations that dropped the ball over 2 weeks, Nick made up for that experience 10x over. Unfortunately my need was a 1 time thing but I would absolutely do business through Nick again.”
“Clean vehicle. Easy process. Great customer service from Ben.At the location of In Towne Self Storage, with ITSS spots reserved for parking. We were able to park our car in one of these spots while we used a truck for a local transport. Very handy!U-Haul texts, which include a vehicle inspection to complete 30 minutes after you pick up (and are already driving), aren't helpful. But that's corporate; not a problem unique to this location.”
“I was totally satisfied with the service. Upon returning the vehicle, the attendant asked if I had all of my items and I said yes. Then he handed me my favorite leather gloves which I left. Awesome customer service!”
“I dont normally write reviews online let alone for a car rental company but i gotta give credit when credit is due. I've been renting from this location for quite a while now and I'm always satisfied with their service. On my last rental i requested a big SUV with a big cargo trunk for a family trip. I was originally given an Expedition, and i didnt really quite like how small the size of the back cargo is. Eddie came out to check up on me and ask me if theres a problem, when i told him i needed a bigger trunk cargo SUV, he immediately swapped the car with something more spacious. That right here is a great customer service. I will definitely use this place again and recommend it to the people i know.”
“The cafe is modernized with the ability to order food online or in person in a kiosk and usually self pay. I like the grill station and is the only station I actually go to out of 3 station they have. Would recommend the Parmesan chicken sandwich. Sadly, this is a locked facility and only employees are able to come in.”
“Absolutely fantastic experience with this location. Truck was very clean. Staff was professional and friendly. Natasha was an absolute blessing to work with. Will definitely use again and would highly recommend.”
8:30AM - 5:30PM
1911 W Wilson St, Batavia
Truck Rentals
“They make the rental process quick and easy, and are available to answer any questions or concerns. Equipment is in great condition, too! Have used them three times now and have never had a problem.”
“I needed an extra time with the truck. Turns out I needed almost a full day. They were so kind letting me drop it off later. I offered to pay for the extra day but they were totally cool with the rental period on the reservation. Such a smooth process from pickup to drop off. Will always rent here!”
“The Brexis team is incredibly responsive, timely, flexible, and yet, still friendly and human. A combo that's hard to find in the logistics industry! The pride in their family-operated business is clear and I'm thankful for their support as I grow my business.”
“Nicest Ryder location I've visited nationwide. Lots of space to maneuver on the lot. Very busy shop with 2 shifts. Thanks for figuring out my stubborn truck! They even called an Uber for me back and forth to motel. No other Ryder has ever done that for me. Thanks!”
“The gent helping me was polite, quick but attentive - and offered excellent suggestions and helped me avoid any fees that were not necessary. Excellent service, great place.”
“We like to do business with local businesses, and this Uhaul is in our neighborhood. We got the vehicle we needed, and it was an easy process. The staff were personable and made the process go smoothly. We will use them again and recommend the BP gas station and Uhaul truck services.”
“Naperville Crew was very polite and helpful. Also the car was excellent. I Would Go Back There And I Would Refer My Family and Friends Too Go And Get their Car in Naperville!”
10AM - 4:30PM
120 Tubeway Dr, Carol Stream
Truck Rentals
“Thank you manager & staff of Carol Stream location and regional manager for helping out with my situation back on 12-10-2018 weekend you guys didn't had to help me but you showed real compassion and real live humanitarian skills it's took understanding thank you for that it's noted and I wanted to let you guys know that I'm greatful .”
“We rented a U-Haul 10' Truck to move storage units and had a great experience at the Mr Kwiks Service location in Naperville. The selection was plentiful and the truck was pristine inside and out. The only issue we had was due to the app requirements, which were not smooth, but Ken at the office helped us upgrade our van to a truck and get everything set. We had a friendly and professional experience with Ken and enjoyed talking about "old Napervile" back in the day. We'll be happy to rent from Mr. Kwiks Service again in the future.”
“The gentleman talking me through the process was extremely helpful, at Mister Kwiks.
I forgot to bring one of their red Dolley’s back and he allowed me to go and grab it (after the deadline) without a charge. Very cool U-Haul folks.”
“I rent a U-Haul each year to take my daughter back-and-forth to college. This was the first time I used Hot Tub Tony’s location/U-haul business. Any moving in the future, Tony will be the only person I desire to do business. Tony and Matt have great communication (which can be really hard to come by) and were extremely polite. I do not write reviews very often but wanted to give the credit earned. The treatment they gave was the type of treatment you give family. Thank you, Tony! Thank you, Matt! Great service.”
“I have my own business and I have tried many local truck rental /storage locations and never too happy with one until I tried U-Haul Moving & Storage of Carol Stream. Trucks are always clean and in great working condition. The storage units are always clean with easy to use over head doors. But a big reason I have continued to use U-Haul Moving & Storage of Carol Stream for years was because of Catherine the mgr. When I heard she left U-Haul Moving & Storage of Carol Stream I thought I might have to find a new provider. I met the new Mgr DeShawn and I could hardly believe that he surpassed the great service I have received for years from Catherine. In today's world this level of knowledge of the job, friendliness, and a true desire to help is almost non existent! I highly recommend Mgr. Deshawn and U-Haul Moving & Storage of Carol Stream!!”
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“I had a great experience renting from this store. Working with Diego helped make my move very easy. Highly recommend this location and the staff! Katie and Halle were also helpful in making changes and confirming my reservation for my move.
The truck was incredibly clean and fresh smelling.
I booked over the phone with the store directly and found that to be easier than doing it online.”