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“Good prices, friendly employees, nice facility. Just moved my RV there as last place it was broken into and also had convertor stolen wanted a more secure place and this seems like it will work nicely.”
“Came in to find out about the available storage units and Michelle was very helpful. She was very friendly and helped us find the unit that was best for us without issue”
“They did such an awesome job. My husband’s been using their services since he was a teen and his cars have always looked great. If you ever need tiny use them.”
7AM - 4PM
1000 S Bartlett Rd, Streamwood
Truck Rentals
“They know what they’re doing when installing a hitch. Fast, efficient and at a fair price .
A small fraction of the cost, compared to what the car dealership asked.
Highly recommended”
“Staff is good. I just dont like the Uhaul's policy of pick-up cancelation... I scheduled trailer pickup at 3pm. Was there at 3.33 and my appointment was canceled though policy states that I have 1 hour for pick-up. So I was asked to come back next day....”
“Great experience with a truck rental here. Reasonable price for middle or long distance trip. more profitable than the others. Manager Donnie is competent guy who was a pleasure to deal with. Check in process took 10 minutes and check out less than 5. Fresh truck, no issues.
IMPORTANT: Don't be lazy to call in advance if you've made a reservation to check the availability of the truck size you need.”
“Joe was amazing! I was having difficulties with my movers and decided to call the store directly. I gave Joe the background details and he handled everything so professionally and discreetly. He kept me on the phone with the movers, they were aware of this, while making the arrangements. It was quite the process! Everything from the movers changing the names of who would be the designated driver, whether they had a credit card that would work, which was declined a few times, and then organizing the return date and time.
My family was moving my 90-year-old father and the day was extremely stressful in itself, compounded by my movers giving us the runaround. Joe made the day so much better and helped me sort things out with kindness and efficiency. I've used this store in the past for my own moves and have always been pleased with the service. I highly recommend the Lake Street, Aurora, location. My family thanks you!”
“The staff were friendly and professional. I received clear instructions of what to do prior to driving off in the rental vehicle. I would come back to this location again.”
“Clean vehicle. Easy process. Great customer service from Ben.At the location of In Towne Self Storage, with ITSS spots reserved for parking. We were able to park our car in one of these spots while we used a truck for a local transport. Very handy!U-Haul texts, which include a vehicle inspection to complete 30 minutes after you pick up (and are already driving), aren't helpful. But that's corporate; not a problem unique to this location.”
“Absolutely fantastic experience with this location. Truck was very clean. Staff was professional and friendly. Natasha was an absolute blessing to work with. Will definitely use again and would highly recommend.”
8:30AM - 5:30PM
1911 W Wilson St, Batavia
Truck Rentals
“They make the rental process quick and easy, and are available to answer any questions or concerns. Equipment is in great condition, too! Have used them three times now and have never had a problem.”
“I needed an extra time with the truck. Turns out I needed almost a full day. They were so kind letting me drop it off later. I offered to pay for the extra day but they were totally cool with the rental period on the reservation. Such a smooth process from pickup to drop off. Will always rent here!”
“The gent helping me was polite, quick but attentive - and offered excellent suggestions and helped me avoid any fees that were not necessary. Excellent service, great place.”
“Nicest Ryder location I've visited nationwide. Lots of space to maneuver on the lot. Very busy shop with 2 shifts. Thanks for figuring out my stubborn truck! They even called an Uber for me back and forth to motel. No other Ryder has ever done that for me. Thanks!”
“Very customer focus on their service and flexible on delivery timelines.Drivers are professional and willing to go the extra step.I would recommend Brexis to anyone looking for a delivery partner.”
“We like to do business with local businesses, and this Uhaul is in our neighborhood. We got the vehicle we needed, and it was an easy process. The staff were personable and made the process go smoothly. We will use them again and recommend the BP gas station and Uhaul truck services.”
“We had a great experience renting a Uhaul truck from the Marathon station. The service was quick, professional and helpful. The truck was clean and in great condition. We were given complimentary beverages.
Thank you for the friendly service!”
“The entire process was so convenient. I checked in using the app but used the staff at St. Charles Motorcar to checkout. Quick, efficient, friendly and professional service. Thank you for your assistance. I will be back.”
“This was one of the quickest and best experience I have had in renting a cargo van. Ms. Arruda was very polite and had everything ready when I arrived to pick up the vehicle. I easily returned it a few hours later and after hours. The few dollars more was totally worth it to transport my valuable furniture in a CLEAN vehicle. Highly recommended. Don't settle for the dirty trucks down the street, go for Penske instead!”
8:30AM - 4:30PM
1900 Berkley St, Elgin
Truck Rentals
“I highly reccomend this location. The staff was very friendly and helpful. I was extremely happy because they were the only location with the truck I needed to rent.”
“I recently had the pleasure of working with Nicole in the Penske Rentals corporate office in Pennsylvania. Nicole was pleasant and professional from the beginning of our call to the end. Nicole was helpful in every possible way and set us up with a quality truck at a very reasonable price. Thanks again Nicole.”
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“I rent a U-Haul each year to take my daughter back-and-forth to college. This was the first time I used Hot Tub Tony’s location/U-haul business. Any moving in the future, Tony will be the only person I desire to do business. Tony and Matt have great communication (which can be really hard to come by) and were extremely polite. I do not write reviews very often but wanted to give the credit earned. The treatment they gave was the type of treatment you give family. Thank you, Tony! Thank you, Matt! Great service.”