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9:00 PM - 9:00 PM
825 Village Quarter Rd, West Dundee
Credit Unions
9AM - 5PM
455 W Northwest Hwy, Barrington
Credit Unions
7:30AM - 5:30PM
1950 Big Timber Rd, Elgin
Credit Unions
“I have been a member of CAFCU for just over 30 years now.A few things got mixed up recently and Keyon at CAFCU went above and beyond to help get it straightened out. She was very patient, knowledgeable and helpful. She even called me back after a few hours to follow up that things were back in order. Keyon is the type of employee any bank or credit union would be proud to have on their team. She is the type of customer service representative person who can make a big difference with the custovers, so THANK YOU Keyon for all of you help today!”
7:30AM - 5:30PM
625 Cog Cir #200, Crystal Lake
Credit Unions
“I love this branch and credit union. When you go in, they know you by name, they are always so polite and caring. The branch manager Michelle is awesome as her staff. Keep up the great work in making people feel good coming in.”
7:30AM - 5:30PM
305 S Bartlett Rd, Streamwood
Credit Unions
“Came to CAFCU to apply for an auto loan and can truly say that Becky Stace was absolutely phenomenal, her customer service was above and beyond from start to finish. She answered any questions I had and really walked me through the whole process. This was my first auto purchase ever and it Becky really made this such a great experience for me. Also would like to say that the whole staff I interacted with whether in person or on the phone were so friendly and helpful. Thank you guys so so much!”
“I just wanted to thank Artur (Elgin branch) for his excellent customer service over the phone yesterday evening. Employees like him are the humans that represent a company/business positively, with professionalism & excellence. I believe, because they love what they do. I appreciate it, thank you for answering ALL my questions, and for trying to go beyond it.”
“I live in Kentucky. Because of the rates and excellent service I receive, Consumers is my primary financial institution. I have a couple of checking accounts, one with a 4.09% APR with my credit card spend. I also have a Smart Saver account that earns over 2.00%. Awesome experience over the end of last week and the weekend with their loan department. Needed to buy a car to help with gas. My commute to work is 100 miles each way.Super easy approval process. Applied online. Approved the next day. Finding the car I wanted was tough and actually took me to Chicago. Submitted everything to Heather at the end of last week she got everything squared away. I even received some emails past 8pm. That’s dedication. Flew into Chicago this morning. As promised, the check was waiting on me at the Streamwood branch. I and my Uber driver literally only stopped for 30 seconds. I cannot say enough great things about Heathers service and the overall experience this credit union provides. Extremely thankful for Consumers.”
8:30AM - 5:30PM
415 S Main St, Crystal Lake
Credit Unions
“I have been a member for awhile and have been very happy with this credit union with my online needs. I visited in person today and Lexie Ackley could not have been more helpful...great personality and very knowledgeable. This is what I call GREAT customer service!”
“The South Elgin branch of KCTCU is excellent in many ways including every one there is very helpful and delightfully friendly… willing to take the time to explain something if I have a question.Also, usually not a long wait in line unless I go at prime time.??????”
“Please don't open the new account with this Bank. Specifically in Cary, IL location. They did not give Debit Card in the Branch stating that their Printer is NOT functional. Fair enough! They assured to mail me the Debit Card. Its been 13 days and I did not receive debit card. When I called you to their Call Center, an incompetent lady told me that I need to go the Branch. Meaning she is asking me to drive 1 hour and 15 minute far to the Branch!When I asked her to transfer me to the Executive Team, she kept me on hold for 52 minutes! And still no response!Please avoid them. They don't care about their new customers!Update:Issue of Debit Card is now resolved. Decided to raise to 4-Star!”
“I recently opened my savings account with GLCU, and have nothing but positive things to say! From the moment I walked in the door everyone was so prompt, polite, and made me feel like a valued client! I worked with Lisa Ramos to set up my account and she was very knowledgable and pleasant to work with throughout the whole experience. For anyone looking for a credit union, I highly recommend GLCU!”
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“Susan Kalendr and all staff are very helpful, always friendly and they assist right away. Can not ask for a better financial institution. Rates are great. My daughter finished college and Partnership became her source for all her needs as well.”