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“Joyce is the best! We were in a jam after traveling over an hour and forgetting the keys at move-out, and she was great about helping us out and was so sweet and understanding. Great service!”
“Chris was awesome, super helpful and knowledgeable. Made my experience quick and easy. Locked in for a while here and I’m glad to know I can count on staff support!”
“Penney in Skokie was a huge help with the entire process over the phone. She assisted me with the contract, finding my unit and making sure I had a functioning lock. The facility is very clean.”
7AM - 4PM
1000 S Bartlett Rd, Streamwood
Truck Rentals
“Needed a trailer hitch for a bike carrier. Called around and priced out. $100 less than some other private owned business, $15 more than U-haul. Went because it was the closest to me. Dropped my car off said they could start on it tomorrow morning. About an hour later or so, got a call. Hitch installed! Awesome price! Awesome service!”
“We have rented from the Lake in the HIlls/Algonquin U-Haul many times. We always find they have a vehicle that suits our needs and are always friendly and efficient.”
“I rented a 5x9 trailer. The pick up was a little slow just due to the system being finicky - trying the get picture of the front of the DL took a few attempts - but it was pretty straight forward getting the equipment otherwise so no big complaints. The system just needed some coffee haha. The drop off was super simple, just drove up to the return door, staff had me go to the same spot they attached the trailer around back, they detached the trailer, and I was on my way in 5 min. The equipment is in good condition, the staff is nice and efficient, can't complain.”
“Excellent Excellent customer service from Sam at this location! A huge mess up accrued with my Penske truck on home depos part but called up Sam right away and he went above and beyond to fix my issue and kept me in the loop of what's going on and next steps. I overly appreciate his efforts!”
“Just rented a 5x8 enclosed trailer. In and out with the trailer in 20 minutes time. Friendly people to do business with if you need a UHaul. Trailer was clean and ready to go. They helped attach the trailer, and I was on my way.
Would use and recommend them for UHaul rentals in the future.”
“Everything was great, but the only problem I did find was that, there was already a crack in the windshield, and I think a person should be let know if that before they are given a track to rent.
But otherwise it was great.
It was a small crack in the passenger side windshield, but none the less, the next person given that van, should be let known about it.”
“I rented cargo van and storage unit from this location. Deshawn, the GM, qas absolutely awesome. Hands down the best experience I have ever had renting at a storage facility. Super impressed.”
9:30AM - 5PM
80 N John F.Kennedy Dr, Carpentersville
Truck Rentals
“I know the owner likes to restore older Lincoln's we have conversations that are not always about money but they do great work and have a great since of community.”
“Nothing out of the ordinary at this Home Depot. Once you've been to one, you've been to them all. The associates here are helpful and one even proactively asked us if we needed help. BATHROOM REVIEW: Located past the home appliance area, the bathrooms were surprisingly clean. Plenty of sinks, stalls, and urinals. Sit or squat? Squat... there's still a pandemic after all.”
“Very customer driven. They care . My rental was warmed up this morning ,clean and ready to go . Paperwork was a breeze. Just wish they had I - pass. Definitely recommend this store”
“I was in need of some lumber and an employee by the name of maxwell went above and beyond to help me feel comfortable in the store. Even though it was thunder storming outside max still helped me load my car with lumber so I could stay out of the elements. I couldn't ask for any better service great work max.”
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“I feel that the service was excellent. I was impressed with the West Dundee U-Haul storage location. The storage lockers are inside with climate control. They have a garage to pull the vehicle into for loading or unloading. The staff were very helpful and answered all of my questions. It was a Great experience that I completely recommend. I can’t think of anything to suggest for improvement. I’m a very satisfied customer! Their commitment to customer satisfaction made my day!”