Weeks Chrysler Dodge RAM FIAT is a dealership with a friendly and helpful service team. Customers appreciate the kindness and quick assistance provided by staff like Eric and James Loss, especially when dealing with urgent issues while traveling. The service department is known for diagnosing problems efficiently and offering support without charge when needed. Many customers have trusted the dealership for over 10 years for oil changes, tires, and alignments, praising its convenient location near I-57 and reasonable prices. However, some mention the importance of keeping W9 forms up to date and the lack of familiarity with returning them. Overall, the dealership is valued for its helpful staff and reliable service.
First time dealing with this dealership,called befor I drove their ,James answered the phone he was very helpful,when we got there him and I believe Eric answered all are questions and provided our Chryslers pin to program a new Key Fob,had a rough night but thankfull to have customers service like them . Highly recommended.
June 2026
I always get excellent service for my wife’s vehicle at Weeks Dodge in West Frankfort. They are prompt, courteous and always accommodating.
February 2026
Service department is very helpful was able to handle my issue very quickly.
