Ridgeway's Auto Sales is a mixed bag of experiences according to customer reviews. While some customers report positive experiences with friendly staff, good deals, and reliable vehicles, others have had negative encounters with the business. Some customers describe the place as "disgusting, mean, rude, and hateful," and claim to have had personal items stolen from their vehicles. However, the majority of reviews highlight the business's willingness to address any issues that arise, with one customer praising the exceptional customer service provided by an employee named Brett James. Overall, Ridgeway's Auto Sales seems to offer a varied customer experience, with both satisfactory and unsatisfactory outcomes for those who have purchased vehicles from the dealership.
Great place to buy a good used car or truck. Will be treated with respect.
October 2023
This place is disgusting, mean rude and hateful to say the least ..my car got removed and 18days later I went to pick it up and we had been robbed of everything. Tools ,Chai saws my gold Chain hanging fm mirror. They said it wasn't there prim
September 2023
We bought a Toyota from them,my stepson bought a SUV.from them. We both are very happy with the the vehicles, and the payment every month is very doable.good service and friendly people are all part of the Ridgeway experience. I highly recommend buying a car from Ridgeway motors in West Frankfort Illinois
