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1 - 4:30PM 8:30AM - 12PM
2131 S 17th Ave, Broadview
Post Offices
“I love going to this post office. It's very convenient to my home and the man that is usually there when I go is very friendly, helpful and appears to enjoy his job. He always suggest ways to ship for less and always has a smile on his face. I asked about holiday stamps and he went out of his way to find some for me. Overall, a very pleasant experience every time I go to drop a package or letter to be mailed.”
“Again, professional clerks,I must to drive from post office on Ashland/Milwaukee to send parcel to my Family,I was kick in my....by clerk today,two hours agow.Thank you,Fiver Grove!”
8:30AM - 4:30PM
42 Stephen St, Lemont
Post Offices
“I usually don't write reviews but we just left a post office with a smile. Wasn't expecting 5 star service but that's exactly what we got when getting my 6 month year olds passport. The staff treated us like their own family and the process went as smooth as it could. If you have post office type things to get taken care of, this is the place to go. I'll be going here for all my post office needs and might even stop in to say hi to the great staff they have working here.”
“Usually I come here after a less than satisfying trip to the Westmont Post Office and this location is a breath of fresh air. The employees are helpful and kind. Even when there is a long line behind me, they still don't rush or make it feel like I'm inconveniencing them.”
“I have bern living in Bellwood for 20years. I feel that the regular postal employees do an excellent job. They are friendly and know the neighborhood customers by face. Yes, there have been an occasional mishaps, but we are all human. I appreciate the job they do.”
“This is truly the USPS I’ve ever been to. I had trouble getting my fingerprints but both ladies there had so much patience with me and really tried everything what they can do to help me out for literally an hour and a half. And I eventually was able to get record from FBI within the day, thanks to the two best employees in this location. I can’t say enough how thankful I am for their persistence and service-mindedness. Thank you so much again!! You guys are the best!!”
7:30AM - 3:30PM
220 Scott Dr, Hines
Post Offices
“I had to send a package to another state early in the morning, before work. Luckily this location opens at 7:30am. Everyone was nice and helpful. The whole process was quick and efficient. Thank You.”
“Went into the Villa Park post office yesterday and a women named Tara took care of me. She was the nicest person I've ever seen work there. I'm not sure why the post office doesn't hire more people like Tara. She was very helpful and assisted me with my shipment. Mr Lopez if you're reading this please take care of your good workers so they stay and help the community you work in, you already lost Gail.”
“I have to say every time Monique has been at the counter, service has been greater than I’ve experienced in the past. I was there again today and she deserves to be recognized. As a customer service leader for over 25 years, she is someone who has the qualities I would want on my team!”
3:30 - 5PM 10AM - 2:30PM
226 Yorktown Shopping Center, Lombard
Post Offices
“There is always only 1 lady however, her customer service is so great I don't mind waiting and I enjoy watching her help the ones before me, she is awesome!!”
“I have been coming here for the last 10 years that I lived in this area and never had an unpleasant experience. I went in today after looking at the hours and then seeing these bad reviews, so I had to leave this now. I was in there alone, I stood aside because I had to fill in some information that the attendant was so nice to show me for sending certified mail. Mind you there were 30 minutes left til close. And then SIX people walk in, and she kicks in to high gear all the while maintaining her pleasantness. When she sees I was done she lets me come back up and finish my transaction. Her name was LEASES (I hope I spelled her name correctly) and she was so pleasant and so speedy (the lady behind me also complimented her), and a perfect employee to have had instructed me WHILE attending to six other people (which of course always happens right before close). Polite to everyone while I filled my paperwork, and remained polite to me with all my questions. Thank you!”
“The staff at this post office is amazing. Although there is sometimes a wait (probably busy because they are so good at what they do!) the staff always makes sure they take care of you! I feel lucky to live close to this post office. We are thinking about moving and one of the things that bothers me most is that we won't be as close to this post office anymore.”
“I made a appt. for a passport. The minute i walked in the door i was greeted by Brenda. She was very nice and efficient, she explained the Passport process . If u need a passport make a appt. to come to this location. They also do photos.Thanks Brenda!”
“Well today I came in to obtain a passport.The young gentleman took care of me in a quick and swift manner.Totally great I did not make an appointment because my work schedule is crazy he got it done for me and I appreciate the effort. THANK YOU!!!”
“The Clerk there was very nice and efficient this was my first time walking inside. The gentleman that was in line before me seemingly had a lot of the same questions the clerk was patient at least I thought she was patient and very attentive to his questions . I just needed a stamped envelope nonetheless This location gets a five-star customer service rating .”
1 - 4:30PM 8:30AM - 12PM
Broadview
Post Offices
“I used the Northlake post office for passport servicesWe were able to get an appt but failed to bring a picture that would work They helped on the spot and told us go back to Walgreens and get a refund ! I didn't think they would but Walgreens did!Great advice! Passport application was reviewed and the postal employee was very professional Many experiences at this location have always been pleasant and efficient We were in and out in no time.Clean post office very organized PLUS they sell greeting cards”
“This post office is my favorite. I actually drive from Oak Park to go to this one. It's small, but they have a parking lot and you're in and out pretty quickly. No complaints at all.”
“The clerk Mardina Harris is very professional and efficient. She does a very good job of assisting the customers with their transactions and quickly gets lines down. I appreciate her service.”
8:30AM - 6:30PM
121 W Hillgrove Ave, La Grange
Post Offices
“This was my first time here and yes it was very busy time and I was getting very frustrated that there was only one person working at the counter so I decided to use the self check out. With my luck my receipt printed but my postage did not. Back to the line I went, the kind gentleman let me back into where I was previously and the staff was very polite and helpful to address my concerns quickly. Despite tensions being high and grumpy patrons they were able to make everything correct within a short amount of time. Cindy, Kenneth & the African American lady with the braces and bangs (didn’t catch her name) where absolutely nothing short of superb.”
“Awesome employee here, super impressed! She’s helping people at the self service machine and moving the line along. I was talking smack about how no one leaches good reviews at post offices because there’s never anyone who’s helpful- dang I stand corrected!! Yeah girl you rock!”
“Loading was ok but waisted my timeBecause Loading was bit confused with paper they should have better guidelines!Gave me a small paper like store receipt“ I ask for BOL they said I don’t that is all I give”Than I call broker and gave me number for BOL I need to have than they said go on out gate they will give you that than I got it with no problem!MailLoads are a bit weird!”
“Went here with my baby around 3 or 330pm today to drop off an ebay purchase. The gentleman with the mask at the front checkout was great and super helpful! He walked me through it and showed me the correct box I needed! Whatever your paying him it is not enough!”
“I forgot to ask her name , we had an appointment today at 4pm for the first time passport for my baby and hubby and the lady that took care of us was such an angel and sweet , she took they’re passport pictures and had so much patience, we where so pleased and enjoyed our time there , thank you to her for being so nice and attentive to us ?”
2 - 4:30PM 9AM - 1PM
45 E Burlington St, Riverside
Post Offices
“This is my favorite post office, Tiffany & David are the best & have gone over & beyond since I began mailing my packages from here in 2020. I sell & ship rare plants & they've always gotten to their destination when I mail from this post office. I've had issues at other locations but this one has consistently followed through & been super nice. I'll always come here & am grateful for them!”
“THANK YOU RASHEED FOR MAKING SURE MY PROPERTY TAX BILL PAYMENT SENT PRIORITY MAIL/WITH SIGNATURE WAS DELIVERED RECEIVED AND PAID ON TIME. SERVICE WAS IN AND OUT ON VETERANS DAY THAT HAD A LOT TO DO WITH GOOGLE STATING THE OFFICES WERE CLOSED WHEN IT FACT IT WAS ACTUALLY OPENED 11/1O/23 OF LASTS FRIDAY. THANKS AGAIN!!”
“So sad to see so many one star reviews. My experience may be different because I’m usually just a drop off. Everyone is kind and quick. But I truly have never had a complicated order. However, every other post office I’ve been to has grumpy employees for even simple drop offs. Not here! I appreciate it.”
“I didn’t know they stopped processing passport applications after 3:30pm. I arrived at 3:58pm and was told they stopped already. I stayed calm and asked politely if it was still possible to process my application anyways after explaining how dire my situation was and the young woman decided to process my application because she was still at her desk (a little sassy but, I was late after all)She then explained in detail how the process works and told me exactly how I’d receive all my documents in a professional and helpful manner. She was happy to repeat any part I didn’t understand as the process is quite odd as you send over your original birth certificate along with a check and leave with nothing after doing so which is a little unnerving.Alas, this all occurred on 9/27/23. It is now 10/30/23 and I just received my passport! (I paid extra to expedite my application)Thank you to that young woman for putting in the extra effort for me. It was seriously appreciated.”
“I had by far the best experience here today! I wish I knew the person behind the counters name so that I could personally shout her out here. I walked in around 2:00 pm today and right away I received a phone call. I stepped out of line to take my call, and watched as the line grew longer and the place get pretty busy as a result of the holiday. I also noticed how professional the worker behind the counter was. Although busy, she was calm and relaxed, patient and helpful to every customer and still worked quickly and efficiently. When I finally went into the line, it moved quick, and when I got there I had questions. She was helpful, kind and efficient. I never felt like I was being rushed, even though there were people behind me and when I asked my questions, she was more than helpful. A great person to have as the face of the branch! Employees everywhere could learn from her.”
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“Strangely enough I have a fair bit of experiences with many different post offices in the area and this location is by far one of the nicest. The employees have come to recognize me and I am able to joke around with them which breaks the usual PO tension.”