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December 2023 by Oisín Kenny
Made a reservation over the phone, drove 25 mins to get there, no record of me in the system, staff operating an hour behind schedule, only option left was take a walkin ticket because the system couldn't take new reservations. A complete waste of time.
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November 2023 by Tom Machamer
I walked in without my QR code... printer trouble... Melony was able to get my order and get my test done.
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October 2023 by David Lancaster
Make an appointment and there will be no problems. Everyone wore a smile, and everyone was very professional and very polite. A lady named Gaila drew my blood. I believe Gaila is the best that I have ever experienced. Gaila, You are number one! This Quest location is a smooth operation. I saw a staff member walk an older woman outside and down a curb safely. People were talking to each other in the waiting area, and not just staring at their phones…Come to this location….And hey, give your Staff a raise. They are your business!.
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October 2023 by Kanon Huffman
I was a walk in on a Saturday for this clinic. I spent maybe 6 minutes waiting before they called me back. I had ordered the tests online and faxed them over no problem! The lady I had was absolutely amazing! Kind and knowledgeable and such a great stick. I was in and out in about 5 minutes.
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September 2023 by claudia moiceanu
They are not professional and they have no idea how to draw blood! They poke around up to 5 times and then they blame you for not drinking water!I had 2 litters water!last time I waited 2 hours with an appointment because they don't know how to get the order from from the computer! They are also very rude!
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September 2023 by Fadi Rebeiz
Very slow service. After waiting with a bunch of people for almost an hour the nurse comes out and tell us she's not doing walk-in. Many were upset
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July 2023 by Edwin Arocho Jr.
Came in 10minutes before closing and was denied service !!! The worker said 4 Viles of blood was to hard to do at that time… She was the black female phlebotomist.
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May 2023 by mahal R
The staff that guided me was rude from the start and every step to finish. Do not book your appointment here and if you do, I hope you get the nice tall lady with braids, she seem nice during the passing and was nice to the person she had the appointment with.
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May 2023 by Amanda
This is my first time at this location and Gala made me feel so comfortable during my visit. There was a bit of a line but if you have an appointment, I was in and out within 20 minutes.
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May 2023 by Jenna Palafox
So many scheduling issues. They wouldn't take walk ins. Finally took off work to coordinate and complete labs. Now, I am learning there was an issue with the collection process from the lab. Very frustrating.
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May 2023 by Kestutis Skurdelis
First time here, and i was surprised how quick and easy the process was, the person serving me was warm also, and i had appointment already so i had no time to wait, maybe it’s a luck or maybe it’s always like that, who knows, but i’m giving 5 stars for now.
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April 2023 by Cheryl W.
Huge shout out to Anna today who was my phlebotomist. She was quick, kind, and helped navigate all the tests that I was to have. She even streamlined my orders! Thank you Quest, give this lady a raise!
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April 2023 by Andrea W.
The woman who was assigned to draw my daughter's blood was extremely unhelpful and rude. She said what the pediatrician gave us was a document she was unable to work with. I asked her numerous times and multiple ways what information I need to request from the pediatrician and she kept telling me "not this I don't know why she gave you this" with an arrogant attitude. How hard is it to list off the criteria to fulfill a blood work order and not be rude to your patients?
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March 2023 by Randy Z.
rude end of day? more characters added to post! This mother was pulled over by police for a minor traffic violation. She accepted her ticket and drove away, thinking that'd be the end of it. It wasn't. Shortly after, while she was sitting at home, she heard a knock on her door.
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February 2023 by Marilyn Lozano
Andzy was sweet and very nice. She did s good job drawing my blood. I have tricky veins to find, but no pain and an asset to Quest! Ty