Sparklight is a professional and reliable broadband provider that offers a range of connectivity and entertainment services across 24 states. Customers appreciate the courteous and outgoing installers who ensure everything is fully operational before leaving. The internet service is generally praised for being fast and dependable, leading to high customer satisfaction. However, some customers have experienced issues with signal strength in certain areas like the basement. While installation is smooth and technicians are helpful and friendly, pricing for cable TV has been seen as very high, prompting some customers to prefer Wi-Fi and streaming options instead. Overall, Sparklight provides good internet services with attentive staff, though there are occasional concerns about signal coverage and pricing.
Lance McDaniel did a great job solving my problem with Main office of Sparklite, I’ve waited over 3 months to get 300ft of cable buried to no avail, He personally hand dug & buried the cable He is customer service, sure isn’t Corporate! Thank You so much,
May 2026
It's so nice to deal with people and not just a recorded voice. Thank you Sparklight for awesome service.
April 2026
Tyler Fritz did an excellent job troubleshooting and installing new equipment for Rosie’s Tavern. He was on time and got the job done efficiently.