FedEx Office Print & Ship Center in Wheaton, IL offers a wide range of services for small businesses, including FedEx shipping, copying, digital printing, direct mail, signs and graphics, internet access, computer rental, fax services, passport photos, online notary, lamination, and binding. Customers can also upload documents online for convenient pick-up or delivery. The staff at this location is known for their excellent customer service. Reviewers praise the employees, particularly Nicole and Patricia, for their patience, friendliness, and willingness to go the extra mile to ensure customer satisfaction. One customer was helped with scanning documents and setting up their FedEx account, while another had a rush order completed on time thanks to Patricia's advocacy with the fabricator. The FedEx Office team also demonstrates their expertise by providing recommendations on the best printing options for customers' needs, such as the appropriate paper for resumes and cover letters. Additionally, they are able to troubleshoot and fix any issues with customers' orders, ensuring the final products are perfect. Overall, FedEx Office Print & Ship Center in Wheaton, IL is a reliable and customer-focused business that provides a one-stop shop for small businesses' printing, shipping, and other professional needs.
There is NO customer service here. I stood at the counter for a few minutes and there was no acknowledgment or help from the two employees behind the counter. The guy had made eye contact and went back to what he was doing. After waiting saw the copy machine across the room and figured it out at the kiosk.
February 2024
2.15.24 As always this location is awesome! Nicole showed me how to scan lots of documents onto a USB, she was so patient and explained things very clearly. Thank you :)
February 2024
2.15.24 As always this location is awesome! Nicole showed me how to scan lots of documents onto a USB, she was so patient and explained things very clearly. Thank you :)
