Kohl's is a busy store that carries favorite brands in fashion, footwear, beauty, and home goods designed to fit different personalities and budgets. Customers report a good store atmosphere and find it easy to locate items, often discovering needed things while shopping. The store rewards shoppers with sales and Kohl's Cash to save money, alongside services like hassle-free returns and free store pickup. Customer service experiences vary. Many staff members are described as especially helpful, courteous, and pleasant, working hard to assist customers and guide them to products. However, some experiences note that employees can occasionally seem snappy or put off by questions, indicating room for improvement. The store sees a ton of customers, and exceptional service is highlighted as important for its success. Overall, by watching for sales, shoppers find very good values on its product lines, which range from good to excellent and include both brand name and generic items.
Kohl's is a great all-around store in a great location with plenty of parking. The only drawback is they still focus on woke
December 2025
I buy shoes there often.....the last time I was there I looked for jeans but found none in my size, 38-34. The sizes were so mixed together that there was no way store employees would know.
October 2025
Changed the service desk, harder 2 return things at check out lines
