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February 2024 by Ryan B
We purchased a light to go over our dining room table there. We were not sure exactly what we wanted as our ceiling was really high. They worked with us to pick out the a really nice piece and it was installed very quickly.There were some hicups during installation, but they worked with us and they were quickly resolved. The installer who has been with them forever was very professional and knowledgable.Now we have a new light that changes the entire room. We will use Jacobsons for our future business
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July 2023 by Drdonna Feldman
Wide variety of styles and prices. Helpful staff.
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May 2023 by Chi S.
Got tired of waiting for my fixtures. Asked for a refund, they said no. Fixtures came in two weeks later and they were the wrong ones. Asked for a refund again, they said no. Two more weeks. fixtures came..
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March 2023 by Alicia P.
Was surprised that most of the lighting we picked was taken right off display, only a couple items were in original box. Feel like there should be additional discounts for display items. It's not like we know how long it's been out collecting dust and using up bulb/LED life. Of the 9 ceiling lights we picked , three were in boxes, three were from display, and three were special ordered. Yes, the wait time for special orders is like two to three weeks. Just waiting to get their electrician to come install all the lights (for the additional cost).
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February 2023 by Wally Posner
Placed an order 12/21/22. Was told it would be ready in two weeks. Had to pay in full. It is now January 30th.
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June 2022 by David K.
The selection here is unreal and the staff is very helpful. I've read some of the reviews here and I was dumbfounded. One reviewer hit the nail on the head: amazon. Everyone has grown accustomed to getting everything within 48 hours that they forget the value of brick and mortar. Sure, you can order a light online but you'll never see it or how it actually looks until you install it. Have fun taking it off and hanging a new light. Or, you can come into a place like Jacobsen Electric. You get to see an insane amounts of lights, fans, etc. You get advice and great service and a fair price. We have gotten lights for 3 different homes from Jacobsen, and we would never consider going somewhere else or going online. If you care about lighting, you want to come here!!!
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November 2021 by Brigit
Bought some beautiful fixtures here. A real mark of a great business is when things don’t go perfectly and they make it right with no difficulty. Brett took good care of me. And their electrician is also amazing, working out solutions for some difficult applications to make sure I got what I needed. He is reliable and great to work with. Very happy with the whole company!
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August 2021 by Nick Kent
We just went to look and ended up buying three lovely fixtures. With professional help we found our perfect lighting solutions.
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May 2021 by Jodie G.
I've purchased many fixtures from Jacobson in the past. I ordered a new chandelier and two semi-flush mount fixtures in November. The flush mounts didn't arrive until May. The store was not at all proactive in communicating the delay to me. It took my calling month after to month to check in and see the status. My install was finally scheduled for last week and the chandelier was missing parts. I contacted the store and have yet to hear back on timing or how they will rectify the situation. While they have nice products, the customer service leaves much to be desired. This will be my last order with Jacobson.
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April 2021 by Marc Strong
Called to see if they have a 3000-3500 lumen LED fixture. He's an expert but he can't tell me if he has any.
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April 2021 by luisa fernanda marcalain
Large variety of lights
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March 2021 by HPT HPT
Beautiful place. Incredible variety. The place to find what you are looking for in lighting
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March 2021 by Cindy L.
Yes, they have great lights but if you still have not found what you want, they will help you look further on line. No other lighting store is so knowledgeable and provides service on such a high level. They also offer installation services as well. We felt this was the way to go with the 8 fixtures we bought. Their prices are surprisingly reasonable too. Brett & Steve are the best!
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October 2020 by Wojciech B
Very good service. Thank you Brett.
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August 2020 by Catherine Schroeder
Excellent store for electronics. You always find the gadgets you're looking for in here.