United States Postal Service

Post Offices
Hours: The United States Postal Service at 250 W Dundee Rd is known for its friendly and professional staff who prioritize customer satisfaction. Customers appreciate the helpfulness of the employees, noting that the staff is friendly, courteous, and willing to go above and beyond to resolve issues. The manager is seen as professional and well-trained, creating a positive environment for customers. When problems arise, such as incorrect charges or missed deliveries, the staff responds quickly and efficiently, often handling situations with respect and accountability. It is common for employees to take extra steps, like sending envelopes to fix issues or thoroughly checking on packages, demonstrating their commitment to customer service. The location is convenient, and services like package pickup are quick and hassle-free. Many reviews highlight the postal service’s responsiveness, especially when customers are able to reach someone by phone, which is considered a rare and appreciated occurrence. Overall, the USPS at this location is praised for its speed, variety of options, and dedication to resolving customer concerns in a friendly and professional manner.

1. Wheeling, Illinois