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“Staff was extremely helpful and friendly, fixed my bike in 24 hours. This location is always my first pick. Also purchased a quality pump while I was there. 10/10”
“⭐⭐⭐⭐⭐
I have been going to Richard’s Bicycles for over 5 years, and every experience has been absolutely wonderful. I purchased my bicycle there and continue to have it serviced there because I trust their team completely.
The supervisors and staff provide outstanding customer service every single time. They are professional, knowledgeable, patient, and truly care about their customers. They take the time to explain everything clearly and make sure your bike is in excellent condition before you leave.
From purchasing to regular servicing, the quality of work has always been top-notch. I highly recommend Richard’s Bicycles in Palos Heights to anyone looking for reliable service and a team that genuinely values their customers.”
“I went here with my 5 year old to pick out a bike for her birthday. Beau was very helpful and patient and even guided us toward some used bike options to save money some money and also recycle a nice bike to a new home.
They took the time to set it up properly and install training wheels.”
“Jimmy is amazing. My mom and I came in at 6 with my bike seat not being able to tighten because the pole thing got stuck in the bike. Idk bike terminology but it was not rideable. Jimmy got the pole out with different tools which looked difficult - you need strength to do that. The service was quick and professional. We appreciate the great service and solving the problem.”
“What to do when you try to assemble the e bike yourself, misplace the instructions, and seem to be missing a couple of parts? Call Carmen! He instructed me to bring the bike in, he'd look it over, and provide an estimate. He did, I did not think the quote was outrageous, so I left the bike in his capable hands. He said it would be ready the next day, but called a couple hours later and said it was ready! When I got there, he and his helper provided info about the electric assist and general bike care. They helped me place the bike on my rack (it is a bit heavier than my hybrid). I went home and tried the bike, and was well pleased with their work. Basically, these are nice people who do good work!”
“I have been bringing my bike to Terry's for years and they have always done a great job. Never up-selling me, just providing great service and a good turnaround. Highly recommend Mike at Terry's.”
“Picked up a bike today, extremely helpful staff, owner even agreed to stay and wait for us few minutes after closing to work my our busy schedule.
Highly recommend, very knowledgeable and helpful.”
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“Cute bike shop! Conveniently located near the Palos trail system. The owner helped my friend with a flat tire and helped me put air into my bike's fork. I appreciated the extra care of putting grease on the threads of the valve cap so service will be easier in the future. Thank you for being open on a Sunday!”