“Excellent used bikes. I wasn't in the market for a new bike so I can't speak to that, but given what you pay for a new bike these days, you can't go wrong buying one of their used bikes. Everything is perfectly tuned and ready to go.”
“Danny's a real one. He's about service, not business. Prices are fair and my bike is super now :) Happy to find his shop in my neighborhood! I know who to reccomend when it comes to bikes!!”
“Not only does Mack’s offer the best bike service and products, they knock it out if the park with customer service. Thank you team Mack’s for making taking care of my bike so much fun!! ps they play classic vhs movies on loop!!! Chefs kiss!!”
“Very organized and clean store. Damian Pilurs was very helpful in the purchase of the bike (Roscoe 7) I came in looking for. I informed him that this was my first MTB and that bike components are not very familiar to me. Damian was very helpful and not condescending at all and helped me understand all the important aspects/features of my new bike. I also test rode the bike before purchasing and the associate went above and beyond in that as well, with filling the tires and adjusting the seat. He broke down the specs to me as I was wary in the purchase of such an expensive bike. Everything was smooth and efficient. Definitely a store I would return to in the future if I needed tips for my new MTB.”
“I’ve only ever had one slip up here and it was my own fault lol. This place is very professional, they explained every question I had with no confusion. Great place they always have parts for my e-bike”
“Worked with me for over an hour and through multiple bike trials to find the right fit. Made sure every bike was tuned up properly before each test. And they were extremely helpful with fitting the saddle and bars perfectly. Before I left they did one more final inspection, oiled the chain, and helped me get my bike into my car. Phenomenal service and attention to detail! Will definitely be back for anything I need!”
10:00 AM - 5:00 PM
3101 W Diversey Ave, Chicago
Bicycle Shops
“This experience has been FANTASTIC from start to finish. I loved going in and talking to Mandalyn (owner), she understood what my family needed in a cargo e-bike IMMEDIATELY. She patiently explained everything in completely approachable, non-bike person way. She was totally up front about costs and accessories I should get/skip- no hard sell or judgmental side eye.
Yes, you WILL pay more than those online e-bike companies you keep getting IG ads for. I know… we love a coupon code, but some things are just worth it to buy in-person and pay full retail ….this is one of them.
You’re getting an in-depth consultation with a real human woman/mom who has sourced QUALITY equipment and accessories. Offbeat will handle routine annual maintenance, repairs, idiotic questions, etc.
You are paying for peace of mind. You get expert assembly so you can leave the shop on your bike safely. You don’t even have to deal with the cardboard boxes.
It has been less than 3 days. My kiddo and I have logged more than 12 miles without even trying. He is over the moon. He calls it “our bike”. It is worth it! JOIN US! Book a test ride TODAY!”
“Incredible store with incredible staff and owner. It's been a *lot* of years since I went to the store (for a repair and parts), because I moved to another state. But googled this store in a nostalgic moment, and was glad to see such great reviews. They are completely deserved.”
“I came here just to poke around and check out the bikes, as I don't own a bike but want to buy one soon. When I asked a staff member for their opinion on what types of bikes to check out, they very kindly explained what kinds of bikes would suit me best, what sizes might work best, the differences between frame types, and so on. They also held a bike in place for me so I could sit on it and test out the fit. I'm glad I stopped by for advice.”
11:30AM - 6:30PM
3217 W Bryn Mawr Ave, Chicago
Bicycle Shops
“They are the BEST!! I don’t take my bike anywhere else. I came in expecting to need to replace a bunch of parts, and Brian was able to repair everything same day. Vibe is excellent, the cute dog helps. Visit them! ?????”
“They make the Impossible Possible. Extremely Knowledgeable and Friendly. Easily accessable location with Free street parking in front. They have the parts and knowledge to fix all your problems. I took my bike here to have a newly purchased Crank Set installed (unfortunately not purchased here, it was a Christmas Gift). They were quick to notice the manufacturer did not include the Hollow Bearing Bottom Bracket. They proceeded to work with me by offering to sell me one, or wait until the manufacturer shipped the missing one that should have been included. They were also able to swap out my rims for the New Carbon SuperTeam Rims I got for Christmas. Which was not as simple as one may think considering they required valve extensions. The first Bike Shop I went to (closer to home) told me they couldn't do it.
*I HIGHLY RECOMMEND THIS BICYCLE SHOP FOR ALL YOUR NEEDS ?”
“Fantastic shop! I bought my Velotric e‑bike here and I'm so glad I did vs online! When I had an accident on my second ride right after my purchase, they took care of the repairs at no charge. They didn’t have to it wasn't their fault, but they did. That’s real customer service. Thank you, Rich, Chris, Bill and Aaron!”
“Just needed someone to look over my bike and let me know if it needed any work before going on a long ride. Kelcy gave me a free eval, told me everything looks decent and what to look out for in the future and I was on my way. Will be back for my future bike needs”
“Excellent selection of bikes, riding gear and superb customer service. Always take the time to listen to the customer and provide the best advice and assistance. The service team is awesome, they take the time to assess and explain any maintenance /repair needs. I’ve had all my bikes serviced and maintained by the W&S team. Never an issue or complaint. Overall 5-stars all around- selection, customer service, pricing and bike service/ maintenance!”
“Communication 5/5 - they text you any time they have a question about the bike, whether you want to okay an expense, and when it's time to pick it up.
Friendly 5/5 - They knew my face by the second service! I've also asked really easy, borderline embarrassing, questions and they always go into a thorough explanation without any of the condescension.
Timing 5/5 - they are really fast! They get to my bike anywhere from under 12 hours, and up to 72 hours.
Flexibility 5/5 - whenever I can't pick up my bike, they're really nice about waiting for me
Knowledge 5/5 - they always have the answers to my questions”
1 - 6PM 9AM - 12PM
6317 N Clark St, Chicago
Bicycle Shops
“Went in this morning to get a helmet. The owner (the original Gary's son?) was incredibly kind and helpful. I was so happy to visit and give my business to a local bike shop here in town. The owner said the place has been open for about 78 years! I'm so happy to see places like this still in business. He's got a great variety of bikes and accessories and maintenance tools that you'd need, so definitely swing by!”
“The owner (I think he has no employees) was super no pressure. Listened to what we were looking for didn’t try crazy upselling but did make us aware of our options.
Highly recommended and feel good about supporting local.”
“Super knowledgeable staff. They are my go to for anything bike related. Sometimes I go in there just to hangout and look at the bikes. If you have tubulars these are your guys. If I could give 6 stars I would.”
“Thank you to Deerfield Cyclery and the owner - Greg- for donating to The Northbrook Speed Skating Club. Thank you for being amazing for the community! Great bike shop!”
“I had a fender issue for my tenways e assist bike. Ezra came up with a creative solution and quotes me $40 and a pick up next week. He did a great job, only charged me $35, and completed early because he knew I used it to commute to work. Thank you!”
“Had a wonky loose seat issue on a newer bike that I purchased at another bike shop. I didn't have the tool on me to do the tightening and still had several miles to get home, so I took a gamble and stepped into this shop. They took care of me right away, tightening up the seat bolt, offering advice, and they didn't charge me anything for taking the time to do so. These folks get a big thumbs up from me for their customer service! I'll be back in the future when I need something for my bike and I'll be happy to support a business like this.”
“I got set up with new boots, skis, bindings, poles, and assorted accessories here for a fair price and with a super quick turnaround. Bindings were on within 36 hours, just in time to leave for a trip to Mont Tremblant and Killington, VT. Duncan, who fit me, was amazing. Super helpful, knowledgeable, and just a generally good guy. Turns out, the word must’ve gotten out about him because they named a lift after him here in Quebec.”
“We’ve been to 4 other bike shops today looking for an E Bike for my mom. Met with mediocre customer service from all shops until we found Kozy! Luis was incredible! So nice, not pushy, and so quick to answer questions and get us exactly what we were looking for. We’ll definitely be back to this shop for all future bike needs! We weren’t even looking to actually buy one today but we ended up walking out of the door with one. Shows how far great customer service can go. Thanks again Luis and team in the service department!”
11AM - 6:30PM
5600 N Western Ave, Chicago
Bicycle Shops
“I’m a barber at Rosehill Barbershop, and I just have to share how great Robert is! He’s super friendly and really knows his stuff. The whole team there is fantastic—knowledgeable and experienced. I’ve bought a few things from them and had my bike serviced multiple times, and each experience has been spot on. Plus, their prices are very reasonable! If you live around here like I do, this is definitely your go-to community bike shop. Stop by and check it out! You won’t be disappointed!”
“I brought my frame in to have a bottom bracket installed. They really know their stuff and did it professionally, quickly and for a very fair price. Looking at their shop and workspace, they are really experienced in working on high end bikes. I will certainly be back.”