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“I am so thankful for this UPS and especially for Cass’ help and kind demeanor. I used to hate going to UPS as so many of the workers are rude, but this location is different. Their kindness goes a long way. Thank you Cass and crew!!”
“Joe was beyond helpful. I came in literally crying, overwhelmed by a shipping-related emergency. Not only did Joe resolve my issue in less than 5 minutes, he also talked me down & reaffirmed my self-esteem.
Give him a raise IMMEDIATELY!! If you don’t, that means you don’t care about customer feedback.”
“Okay , and as a busy time , Ms Perez is always so friendly and so helpful friendly polite, no matter how crowded the story is, she's always a blessing to you. Everyone is just truly helpful here. What a great experiencethe the right place location in the parking lot. They're so friendly, always clean and she's always so helpful. She even adds, pull up reform for my returns. She's such a blessing to the community and her staff.This is enjoyful experience for me.\\UPstore in a neighborhood school is always clean and professional looking all the supplies you would ever need. They even have mailboxes for you to buy if you don't have a mailbox so you need a special place to get your mail and the prices are so reasonable I am so thankful and grateful to come to this door for assistance.thank God for your support today”
“The Honore Storage orientation through their Andersonville facility was well facilitated by Iliana. I am very pleased with their customer service and easy access.”
“Al was very helpful and polite and professional he let me get my stuff done without being pushy and asking to many questions was very cool guy. This is what service is all about ! Not to much not to little .
Thanks UPS.”
“I came in with several items that needed to be returned, and the process was much more complicated than a typical return. Several different shipping labels had to be created, and I was even assisted with an item that needed to be sent through USPS.
The staff was incredibly helpful throughout the entire process, especially Ray. He was friendly, patient, and kind, and he took the time to assist me with everything I needed. Despite the number of returns and the extra work involved, he never made me feel rushed or like I was inconveniencing anyone.
Excellent customer service can make all the difference, and Ray truly went above and beyond. Thank you for making a potentially stressful experience so easy and pleasant!”
“Adrian made the process so easy!
From booking online to check in and tour of the unit - thank you Adrian!
For sure recommend this location and ask for Adrian !
EDIT: Adrian also made sure my access code worked and showed me how to enter through the back garage as well
I was even able to get a lock for my unit onsite
I have my payments setup automatically online - so no issues there.”
“This is the best UPS store in the area. Nicest people, and they tape and print your labels for free. Sounds like nothing, but I’ve never encountered a store that does this. Awesome!”
“The workers at this store are always helpful, knowledgeable, professional and friendly beyond the norm. I drive out of my way to do my mailing and order services.”
“Convenience— there are many store in town. Friendliness: so far, all UPS folks with whom I have worked have been helpful and pleasant! Makes the chore so much better.”
“The staff working the afternoon of Tuesday June 23rd, 2026 were absolutely amazing! I didn't catch their names, but they went above and beyond to help me.
I arrived with several boxes plus a bunch of loose items that still needed to be packed. They were incredibly helpful, patient, and friendly, making the entire process quick and stress-free. I was in and out much faster than I expected.
Everything arrived at its destination on time, and the packaging was honestly the best I've ever received. Thank you for the outstanding service, and I'm sorry for showing up just five minutes before closing! I truly appreciate your kindness and professionalism.”
“Visiting this UPS Store a second time, but this time with a large delivery, and once again customer service was superior. The associate who assisted me -Dave- helped me with packing the box and answered all of my questions in a kind, unhurried and professional manner.”
“Have gone here 3 times in last 2 weeks, every time i was treated QUICKILY, COMPETENTLY, KINDLY, RESPECTFULLY.
They are very good at their jobs here, all of them ! Thank you for working hard to HELP PEOPLE !”
“I had to stop and to The UPS store to send something out and I've never done it before. Noemi was working and was very patient and professional and helpful towards me. I'm such a mess I even knocked over her pens, and yet she still found a way to make my shipping needs even easier and made sure I wasn't charged fees that I was about to pay and didn't have to. I don't think workers like Noemi get enough credit for their wealth of knowledge, easy-going personalities and hard work. If you happen to stop in there, or anywhere that somebody deserves some credit for the work that they do that nobody seems to really appreciate, make sure you let them know. It can really make somebody's day very positive when other people can be trying to make it negative. Thank you Noemi for the job you do well. I hope you are appreciated”
“I love this UPS store and Dana (I am sorry if I spelled your name wrong) specifically. I had a very important package that I was waiting for over the course of Labor Day weekend. It got delayed as packages sometimes due and we have just moved so I was not used to our new buildings protocol for handling packages that need a signature and they were relentless and making sure I was updated on when it got to the store after I had it redirected there. My dad passed this past weekend and having them check in with me really helped when so much of the rest of my life is chaos. Thank you.”
“What an amazing place! I had an expensive pair of eyeglasses (damaged, actually, by the store that I bought them at when they ham-handedly tried to fix them) that I brought in for repair. The Eyeglass Shop sent them to a jeweler for repair, when none of the other couple of places I took them to said that they were fixable. The jeweler sent them back to the Eyeglass Shop, unable to fix them. But the Eyeglass Shop proprietor didn't give up! He sent them to another jeweler with literally laser-precise tools, which fixed them, saving me $$$. He did all of this, even while other eyeglass repair shops just immediately gave up. This is called CUSTOMER SERVICE. Wow, thought it had died out.”
“I needed to return a package to Amazon and was told to go to the UPS store. I called first to inquire about packaging and other questions. The UPS person was very helpful then and when I visited the store to send the package. It was very easy to complete the transaction and the person who helped me was very friendly and knowledgeable. No long line and it was quick and easy.”
“Because it's close enough to walk to from my house, and they offer so many services that makes it easier for me to ship something or send something I just wish that they sold individual postage stamps!”
“I always have a great experience at this UPS location! The employees are incredibly friendly, professional, and helpful. They always provide excellent customer service, patiently answer any questions, and are happy to help whenever needed. It’s a pleasure to come here because you always feel welcomed and well taken care of. Thank you to the entire team for your kindness and great service. Highly recommend this location!”
“The staff at this location are great, the line moved fast and they had everything I needed for my documents. I was able to get them notarized and sent out quickly.”
“This location is great! And really convenient for me when I’m coming from work. Sergio here is AMAZING! He was so patient with my mom and I when we were first getting our P.O Box set up. And he continues to go above and beyond for all of the customers and works very well under pressure when there are long lines. Seriously love this location ❤️”
“The store moved suddenly without notice a couple months ago and the location shown on Google Maps is incorrect. The store is now located on Lincoln Ave just north of School St. It's a perfectly fine UPS store, nothing to special about it. The people who work there seem nice enough and the hours are good. It's definitely less nice than the old store at Southport and Cornelia, but it's fine.”
“Alex gave us exceptional service today. We had a large stack of papers to notarize and he was patient and thorough, he did an amazing job. He was the lone worker and juggled our needs along with the line of package customers (that went out the door!) with a smile. He was also kind to everyone that called on the phone. He served every customer like they were his best friend. I cannot recommend him enough!”
“By far my favorite shipping company in the neighborhood. I've been going here for years and will continue. I can even go in there and just get one stamp. An incredible service for the neighborhood.”
10:30AM - 3:30PM
4044 N Lincoln Ave, Chicago
Mailbox Centers
“I would trust this store to ship me alive. I genuinely feel so secure handing over any item to the team here, I know it'll be packaged safely and arrive when they tell me it will. So honestly, the customer service here is incredible. Enough that I'm writing a Google review for a UPS store.”
“Great location! They process Amazon returns quickly via QR code and pack everything themselves. The staff is polite, and the lines move fast. Clean, convenient, and highly recommended!”
“Great experience!! The staff was friendly, helpful, and professional, and everything was handled quickly and efficiently. The store was clean and the whole process was smooth and hassle-free. I really appreciated the good customer service and would definitely come back again. Highly recommended!”
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“It was an exceptional experience. Harsh exceeded expectations by providing exceptional assistance in obtaining the necessary flyers. They were articulate and knowledgeable about my requirements and recommended alternatives. I will definitely return in the future, and I highly recommend them if you are in the Wilmette/Evanston area.”