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“I have hated all of my Chicago’s post office experience (21 years here) but Toni makes this location different! She is kind, polite and efficient; treats all clients with care and attention! Thank you Toni!!”
“This is my favorite post office. Every time I come in, the staff is friendly and always willing to help. Craig, in particular, is great—always kind, professional, and a pleasure to chat with. He treats everyone with the same respect and warmth, no matter their age. It’s always a good experience here!”
“I’m surprised by all the negative reviews. I am always treated with nothing but kindness when I visit this location. The postal workers are so friendly and helpful. Love this post office!”
8:30AM - 1PM 2 - 5PM
2001A Waukegan Rd, Techny
Post Offices
“Probably the best post office in the United States. There's only two postal clerk windows and PO boxes. No route carriers. PO personnel are expertly trained.”
“I have a suggestion . I am at Skokie post office almost every morning , it would be nice if they would have coffee , even a coffee vending machine .
Otherwise great service , nice helpful employees .”
“A wonderful post office superbly operated by Naomi. Exceptionally kind, gracious and a credit to the postal service. Naomi, is exactly the sort of operator everyone should aspire to be and one USPS should treasure. She makes the experience hands down the best experience in the Chicagoland area. Her, and Victor are both wonderful, and I'm grateful for all their support no matter the complexity of the postal problem you have!”
8:30 - 11:30AM 12:30 - 5PM
1 Briar Rd, Golf
Post Offices
“By far, this is the most helpful, friendly, and well organized post office I have ever lived near. They routinely go out of their way to help you mail a package (even when you don't have the right tape or box), choose the correct shipping class and even will run out to the truck to retrieve your mother in law's Easter package because Yours Truly forgot to put her room # on the address. It is a jewel of a post office and I hope it stays open for a long long time.”
9:30AM - 4PM
9460 Irving Park Rd, Schiller Park
Post Offices
“Cute small and old style mail office conveniently placed in a small downtown area , I went for a couple stamps for postcards, the attention was really good , lola took time to search for some specialty stamps (american revolution ones) i was interested in , overall great service and wasn't busy at all”
“While headed to the Green Bay Trail for a run, I found this United States Postal Service (Glencoe Post Office) to be the closest near the trail while enroute. At the time, I had an eBay shipment that needed to be shipped out. I took a liking to its cute building which sat in a classy looking area nearby Glencoe Village Hall right in the heart of Glencoe! Via Village Ct, I was able to veer quickly into a parking spot rather than entering off of Hazel Ave. Along with its cute building exterior, the inside environment gave off a very positive vibe rather than a negative one. As I waited to be seen, I adored the postal clerks' interaction with a customer ahead of me, who had a young daughter. The interaction appeared so genuine which put a smile on my face immediately while in line and as I moved towards the counter to be helped. As someone who visits post offices regularly whether it be for Poshmark or eBay shipments, the postal clerk presented one of the friendliest vibes I have ever encountered at any post office location.After giving the clerk my package, he questioned me if it had anything liquid or hazardous inside then explained to me the shipment options for my package which I always choose the cheapest, hehe. As a Poshmark Ambassador on Poshmark, and someone with a 100% positive feedback rating on eBay as long as the package gets to my buyer I am always satisfied. I was on my way in minutes. I am terrible at doing the surveys pertaining to my visits at post offices, but best believe I always share some sort of a review. Being that I had a great experience, I would gladly utilize this United States Postal Service (Glencoe Post Office) again when in the area. ~ Embrace the journey. ~Thomas G”
“This place is a real gem with a lots of unique items. Jim is absolutely professional, knowledgeable and honest person. I received the top highest price. Awesome day, happy day! Highly recommend it !”
8:30AM - 5:30PM
833 Central Ave, Highland Park
Post Offices
“idk why this location has such low ratings, I've used this post office my whole life- the staff is always very friendly and very helpful. yes, sometimes the line gets backed up but the workers are always going as quick as they can.”
“I love this post office! I don't live in Highwood but I go to this location as you get a small-town feel, the clerks are friendly, funny, helpful and efficient.”
8:30AM - 5:30PM
6977 W Oakton St, Niles
Post Offices
“5 star service. This is the best post office in the area. I frequent here Mon-Sat. Knowledgeable and friendly staff, always happy to help with a smile. Even under pressure, they're efficient with moving the lines when it gets busy, and most times I can get in and out quickly without any hassle. Most importantly, I get a smile and a thank you for stopping in. I always feel welcome to return again and again.”
8:30AM - 12:30PM 1:30 - 5:30PM
586 Lincoln Ave, Winnetka
Post Offices
“One of the staff stayed out during the start of her lunch break to help me cancel a package I had dropped in the drop box earlier that day. She had no obligation to help me but chose to anyways, incredibly incredibly nice and made my day.”
“This post office is my favorite, as long as you go through the week. If you go on saturday you will have opposite experience. The lady that works on the weekend does anything she can to do as little as possible. Through the week the employees are so nice and make sure to put the tracking, shipping labels and or postage on my packages themselves ensuring it is done right, weekend lady makes you figure it out and then gets rude when it isnt how she says its supposed to be and says cant be sent that way. I even watched her make a woman black out and rewrite the address because it was "upside down" as if they keep your packages neatly stacked and dont just throw them around. Im pretty sure on that rare occasion they need to turn or flip a box to read address ?? will never visit on a saturday again if i can avoid it.”
“John was awesome! Got my passport taken care of here today and he was an absolute joy to work with on this cold day. Very grateful we’re lucky enough to have him working at our local post office”
8:30AM - 12:30PM 1:30 - 5:30PM
1787 Orchard Ln, Northfield
Post Offices
“I see a lot of bad reviews but I've been here probably about 10 times and generally don't really have any issues. And definitely not any issues that would not happen at any other post office I've been to. Yeah the workers might not have a fake customer service Smile on 24/7 but don't really expect it, they help with the transaction and then we're done”
“Dee is the absolute best! She has helped me countless times with shipping for my small business. Her advice on how to pack and ship my wares has saved me tons on money! LOVE. LOVE. LOVE HER!”
8:30AM - 6:30PM
1343 W Irving Park Rd, Chicago
Post Offices
“I ship a lot of packages (about 10 a month) and I always have a pleasant experience at this post office. In fact, I travel out of my way on the bus to get here (my closest USPS is in Uptown on Broadway, iykyk lol). The staff here is patient, kind, and competent, and provides excellent service consistently (in my experience). Since this is not my neighborhood, I don't have experience with mail delivery issues or anything like that, but I do know that mailing packages here is a PLEASURE compared to some other locations, with a much higher level of friendliness, successful package processing, and also shorter lines.”
“Beautiful facility...same but different sleepy, snarky & sometimes snotty public servants who deserve...
Empathy, grace, a gift card & patience.
It'll bring you good fortune in the future!”
“I understand that people can get a little crazy at the post office, but our experience getting passports was very smooth and seamless!
Our family of 4 got it all done in less than an hour and the young lady doing the paperwork and taking the pictures was very nice and helpful. Again everyone's experience will vary and at such a busy place, but can't complain!”
“Always pleasant, always patient & fun. Serious about their jobs. Ev one very knowledgeable. Will ask
another sales assoc. for clarity if needed. I've been going to this PO for 15 yrs. Always got great service. Didn't rush me picking out specialty stamps either.”
“I'm new to this location, and receive excellent customer service. The young lady who assisted me was very helpful when it came to helping me to set up my PO Box, as well as offering me suggestions on how to locate my missing mail.”
“I went to this location about half an hour before closing on a Friday (I know ... it was the earliest I could get there) in order to send a package of documents internationally. I had reviewed the options online, but still wasn't sure what the best shipping option would be. The USPS worker who helped me was patient with my questions and informative in her explanation of the options; she explained clearly the delivery timelines for different methods and which offered signature on delivery (which I needed). I stepped aside to complete the necessary forms; because of the time of day, of course, several people passed through while I was there, and she was able to help everyone get through the line before closing. (There was one woman who came in and did try to skip the whole line and went straight to the counter while there was a customer being assisted, and the USPS worker -- rightly! -- told her she'd need to get in line like everyone else.) Post offices get a bad rap for service, but I wouldn't hesitate to come back to this location for help with any shipping in the future.”
“There is a great, great, great lady working Tuesday afternoons! She really made my day! I do not know her name but she is very helpful and knowledgeable. All other employees should go to her for training. A lot of other people are giving negative comments and negative ratings, but I think they are the ones with the bad attitudes, because this post office was a wonderful experience. The lady working here really restores my faith in the American Postal Service.”
“The clerks were friendly and did their best to work through the long line quickly. Bike parking just outside the entrance makes this an easy stop when running errands.”
“I came to the Lynnwood location to drop off bulk mail, something I’ve been doing for many years at various locations. I know the routine and what’s required at each one. However, a newer person in the back seemed determined to do things differently. They told me I needed to pay for something that was already paid and directed me to another area for help—where the staff had no idea what was going on.
Thankfully, I was eventually able to find a supervisor who, along with another supervisor, quickly understood the situation and handled it perfectly. Meanwhile, the original person who sent me on this wild goose chase stood by, telling others I was doing it wrong.
Let’s be clear—I’ve been handling bulk mail professionally for a long time. Nothing significant has changed with this process in all these years. Some people just need to come down off their high horse and stop acting like they’re reinventing the wheel just because they’re newer at this location I am guessing. Or they have been there a long time, and it is just crabby, at everybody. Even at their supervisors.
I always say enjoy life.
AND IF YOU DON'T LIKE YOUR JOB, JUST QUIT.”
“1:50 Saturday afternoon Sent a package and the clerk was patient with me and very helpful. In and out, including buying a mailer, packing it and addressing it, in about 6 minutes. Other customers seemed happy too.”
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“Everyone is always very friendly at this location. Always willing to help people, only downside is not enough employees, however the two employees at the counter work very fast and keep the line moving.”