The Boost Mobile store in Wood River provides a very good experience for customers seeking the latest 5G devices and prepaid phone plans. Staff members are noted for being very helpful, knowledgeable, and calm, even when systems have tech issues or the store is busy. They help customers with problems like lost accounts or downloading apps, explain the best options to fit a budget, and ensure informed decisions are made. Associates are commended for turning stressful situations around and for their excellent service, with some even offering a soda while customers wait. Multiple reviews state this is the best and most satisfying visit, highlighting the staff's dedication.
Tyler Burton is amazing at the wood river location he is always so helpful and makes sure all my needs are met. He is also very friendly and positve
April 2024
Need to give a shout out to Alexis! It wasn’t easy getting into my account after I lost my phone.. but she kept trying. The systems were having a few other tech issues and the store starting filling with people.. but she kept her calm and never even seemed frustrated. She turned a super stressful day around for me. Thanks... read full comment
December 2023
Anytime I have a problem I come to the Wood River boost store Cameron is so helpful I'm going back to boost and take care of my business this is the best knowledgeable salesperson I've ever been across and I've been across several States