This CVS location offers coronavirus testing, with lab and rapid tests available for eligible individuals. The store has undergone a complete turnaround and is now organized and clean. Customer service is great, with staff described as pleasant, helpful, and nice. Workers go over and beyond, making customers feel comfortable and special. There is always someone available at the front to help. The pharmacy staff is particularly noted for being helpful and reducing stress, even with complicated matters like workman’s comp. Some feedback notes that prescription bottles can be very hard for the elderly to open. Overall, improvements have made it a much more comfortable and reliable place for customers to visit.
There is a gentleman here that is beyond rude. They actually fired the one girl that was amazing and kept this Joker! I’m actually so blown away, I’ll go to the bathalto location. You lost an amazing employee that went so far over and above for someone who couldn’t care a less for anyone. Dits on his phone behind... read full comment
June 2024
Great store, close to home! One complaint: When they started doing Covid-19 tests in the drive-thru the cars behind them never have a clue as to what the holdup is. There were 3-4 cars behind me that simply left. Bad idea! After sitting in line forever, I finally drove around and got in another line inside the store.
March 2024
The CVS in Wood River has great customer service. My favorite person is John who is always going over and beyond the call of duty. Good help is so hard to find these days in our digital age. So, when you find someone who makes everyone feel special you have to give them a "high five" for excellent service. Keep up the good... read full comment
