CVS Health is conducting coronavirus testing (COVID-19) in select states. Tests are limited to eligible individuals, and minors under 16 must be accompanied by an adult. The company offers lab testing and rapid testing, but high demand may cause lab delays. The CVS in Wood River is praised for its great customer service, with one employee, John, going above and beyond. However, some customers have found the prescription bottle caps to be difficult for the elderly to open, suggesting a need for changes. Recently, the CVS has undergone a positive transformation, with a new manager who makes customers feel more comfortable. The store is now more organized, and there is always someone available to assist customers. The pharmacy staff is also described as pleasant and helpful, even when dealing with complex situations like workman's compensation claims.
