H&R Block provides tax preparation services. Some customers report very positive experiences, describing the staff as knowledgeable, professional, thorough, and friendly. They note the process was made easy and painless, leading them to plan on returning. Other customers express significant frustration, citing a lack of progress on complex back-tax issues and a perceived lack of professional knowledge despite paying extra fees. The service experience can vary, with some finding essential help during major life changes while others feel lost with unresolved problems.
My tax preparer takes very good care of me. Thanks Mathew ?
March 2023
Sheila was very knowledgeable and professional. She helped me with 5 tax accounts and didn't try rushing and made the whole process painless. We will be returning next year.
February 2023
Sheila is amazing! I called ahead of time and got a quote through her, and she made the process very easy for us! She is very thorough and friendly.
Specialties: Over 60 years of tax preparation experience, 100% Accuracy Guarantee, Highly trained Tax Pros who are required to pass specialty tax training each year, Max Refund Guarantee
