Old Second National Bank - Yorkville - Countryside Branch is known for its friendly and helpful staff, providing a positive banking experience for both individuals and businesses. Customers appreciate the team members who greet everyone with a smile and are always willing to assist with setting up accounts, issuing debit cards, and resolving issues quickly. Many reviews highlight the professionalism and kindness of staff such as Corsica and Emily, who go above and beyond to ensure customer needs are met. The branch is praised for its easy and pleasant service, whether dealing with simple transactions or complex concerns like account security. Customers feel confident and well taken care of due to the personal attention they receive, often mentioning the helpfulness in reactivating ATM cards, linking accounts, and assisting with business account security. Overall, the branch’s staff creates a warm and satisfying environment, making visits enjoyable and efficient. As part of Old Second Bank’s long-standing history, the branch continues to uphold the bank's commitment to responsible banking and community focus, serving the Chicago area for over 150 years.
Banker was very nice and patient with me as I was setting up my student account.
June 2026
Wendy Harrington at the Yorkville branch was amazing to work with. She was very helpful and understanding during a very difficult time.
April 2026
We had a very good experience working with Tracy Skopec. She was instrumental in obtaining a good rate on a new money market account, and very pleasant to deal with.
