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“Waukegan U-Haul on Lewis Ave is the place to use if you’re needing this service. They are the nicest people and understanding. I had to extend my 2 rentals without notice and they didn’t even bat an eye just so kind about it. Moves are stressful but the people (all of them) were just wonderful. Oh and the vehicles were clean”
“Stopped in to pick up some boxes. All were neatly stacked for easy access. Staff friendly and helpful. Great customer service. I like how they have a place to return used boxes for others. Great price on the boxes too.”
“Leo is amazing, I have rented many times from this location and Leo has always taken the time to walk me thru the rental process and even assisted with the hook up and removal of the trailer hitches I have rented. Thank you Leo”
“My process went very well. Dassan helped me and did an amazing job. He was very helpful and kind. It’s obvious he cares about his customers and wants to provide excellent service. Thanks Dassan!”
“I was so very pleased,the people were very friendly and came right up to me as soon as I came thru the door and asked what the problem is and I told them and that Immediately got me in and fixed me up. I was there for maybe a total of 30 minutes and that was pretty much them fixing my marker light on my trailer. Definitely recommend!”
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“Hallways clean, clear. Exterior well maintained. Units described very well so you know what you are getting. Great staff helps answer questions. Bob, manager I think, very knowledgeable and helpful.Compared to other storage experiences I have had over the decades, this place takes it to a human level and not just "give me your money for a room".”