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“Employees where very nice and helpful. Will definitely go back to this location if ever needing the services again. We've used this location a few times now and never have any problems.”
“Waukegan U-Haul on Lewis Ave is the place to use if you’re needing this service. They are the nicest people and understanding. I had to extend my 2 rentals without notice and they didn’t even bat an eye just so kind about it. Moves are stressful but the people (all of them) were just wonderful. Oh and the vehicles were clean”
“The young man (sorry forgot his name, he had dreadlocks) that helped me was extremely helpful and attentive. There is another U-Haul location closer to me (1735 N Lewis Ave, 60085), but I will continue to frequent this Gurnee location because of this associate, he is an asset to your organization.”
“I’ve used this U-Haul location for truck rental on a couple occasions and also for moving supplies and an appliance dolly rental. Every single time the staff is amazing, professional, and very helpful from start to finish. Eric helped me the last time I was there. He made it super easy and hassle free. Great customer service!!!”
“I was so very pleased,the people were very friendly and came right up to me as soon as I came thru the door and asked what the problem is and I told them and that Immediately got me in and fixed me up. I was there for maybe a total of 30 minutes and that was pretty much them fixing my marker light on my trailer. Definitely recommend!”
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“Hallways clean, clear. Exterior well maintained. Units described very well so you know what you are getting. Great staff helps answer questions. Bob, manager I think, very knowledgeable and helpful.Compared to other storage experiences I have had over the decades, this place takes it to a human level and not just "give me your money for a room".”