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“I brought a friend, Jayne Poland, who can no longer drive, to the Broadway location today to pay her credit card.
She does not do the internet but asked I leave a review for her.
Lindsay Haney waited on her in the drive thru. Lindsay explained to her that her savings was dormat and if she didn't do some kind of transaction she would be charged a fee.
Jayne kept carrying on how much she appreciated Lindsay telling her and she made a $10 deposit
Jayne said in all these years, no one has ever told her that and she thought Lindsay's customer service skills were 200%.
She wanted Prime to know what a valuable and caring employee Lindsay Haney is to Prime Trust.”
“Stephanie Clark and the staff at the Country Club Road First Merchants Bank are always great to work with! From a simple deposit/withdrawal to a detailed financial transaction, you can always count on them to be professional, efficient and welcoming.”
“Everyone at this location is always so friendly, kind, and helpful. Lyndsey Colvin helped me so much when there were unrecognized charges on my account. She made sure I got a new debit card so that this wouldn’t happen again, disputed the unrecognized charges, and made sure she did everything she could to get my money back into my account. Lyndsey not only got my money back she also made sure I had her business card that had a direct number on it to reach her until everything was resolved. I ended up having to call her twice. Both times she was right there on the line answering my questions, and making sure I was taken care of. It’s nice knowing that when I go into my bank that I’m going to be taken care of by people that really care about my banking needs, and not people there just because they have to be doing their jobs. Thank you everyone that works at the Muncie Woodforest location, you truly are AMAZING!! ?”
“Walked in off the street with a question and was talking to a very pleasant banker within 5 minutes. You do not get this service with the national banks. Will be opening an account thanks to their timeliness and friendliness.”
“Been banking with Old National for a couple years now. The tellers at this location are wonderful very pleasant to talk to. The bank manager is a wonderful person too and even allowed the Girl Scouts to set up in the bank to be able to sell Girl Scout cookies this year.”
“A shout out to Jasmine Jones! Most helpful financial advice (and life) that I’ve heard in a long time. In this upside down world it was a breath of fresh air. She is truly wise. God bless you Mrs. Jones (:”
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“The staff at Star Financial Bank has been friendly and professional for over 3 decades. Star Bank have always assisted me with all my banking needs and I recommend Star to all my family and friends.”