Cricket Wireless Authorized Retailer provides excellent service and support to its customers. Many reviews highlight the helpfulness of the staff, especially Shawn and Stephanie, who take the time to educate customers about their devices and troubleshoot issues effectively. One customer shared a story of how Shawn assisted in recovering a phone number after a complicated situation with another carrier, demonstrating the staff's dedication and problem-solving skills. Customers appreciate the consistent and reliable service, noting that the plans are affordable and operate on AT&T towers, ensuring good coverage. The location on Scatterfield Rd stands out as a favorite among many, with several expressing a willingness to travel out of their way to visit this store. Overall, Cricket Wireless Authorized Retailer is recognized for its friendly atmosphere and commitment to customer satisfaction.
Shawn was friendly and a great help in setting up my new phone!
December 2025
Ended up not getting anything, but the guys were knew their stuff! Great experience. Pay these guys. Desmond, Adrian, Shawn- great service
December 2025
Adrian was amazing helping me today and transfer my service to you guys and helped me log in and get my contacts & was very helpful with his Spanish because I can only speak a little English so it was a lot easier with Adrian in there to help me today with his Spanish would recommend coming back here again !
