Cricket Wireless Authorized Retailer provides excellent service and support to its customers. Many reviews highlight the helpfulness of the staff, especially Shawn and Stephanie, who take the time to educate customers about their devices and troubleshoot issues effectively. One customer shared a story of how Shawn assisted in recovering a phone number after a complicated situation with another carrier, demonstrating the staff's dedication and problem-solving skills. Customers appreciate the consistent and reliable service, noting that the plans are affordable and operate on AT&T towers, ensuring good coverage. The location on Scatterfield Rd stands out as a favorite among many, with several expressing a willingness to travel out of their way to visit this store. Overall, Cricket Wireless Authorized Retailer is recognized for its friendly atmosphere and commitment to customer satisfaction.
Shawn was very helpful and much better than last manger !
January 2025
In all my life with cell phones I have never had an experience like I had with Shawn and Stephanie at Cricket on Scatterfield Rd. They took the time to show me and educate me on all of my equipment. I feel a lot better about my equipment now. They are the best.👍
December 2024
I've been with cricket since 2016 I love it and my bill hasn't changed unless I changed it and it runs on at&t towers so it's really good service
