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January 2024 by Treasa Benner
The best Cricket wireless I've been to! All these guys are great here at this location!! I'd drive out of my way just to go to this one.
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November 2023 by Chace Moore
Adrian helped me with a new phone today ! Really appreciate his helpfulness will be back
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November 2023 by José Hernández
Adrián was very helping with setting up my new like on my account !
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September 2023 by Pam Vetor
Adrian helped me very well, helped set up my new phone and backed up all my contacts will be back again!!!
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September 2023 by James Thomas
Adrian helped me with my phone, super helpful will always come here!
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August 2023 by Rickey Whitaker
Went it to buy a replacement phone , to use once my current phone quit, was not told I only had 7 days to check it out , as I only purchased it to have a backup not actually activate that day , they (manager and son) were to busy laughing and talking about her car problems than to listen to what I was looking to do , so they sold me the same cheap old phone and used my discount towards a new one , the phone was never checked and when I did need to use it as replacement it doesn't charge , so because I was not informed of this or the 7 days it's on me to buy another phone at a minimum of 500$ I've been with cricket along time and this is by far the worst store and or service around horrible all the way around
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January 2023 by River Martinez
Super friendly staff! Emma took care of our needs and made sure we left happy with our new iPhones!
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January 2023 by James Miller
Customer service could be better
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October 2022 by Sara Dawn
The lady there was pretty nice. I went in with a client to pat her phone bill. Nothing major so I don't have much information to post.
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August 2022 by Pearl Mcguire
Always good an know there job
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March 2022 by Sandra Bliss
The employees was very helpful. They was courteous
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October 2021 by Dawn Rose
I went to the store at 10 am when they were supposed to open and found a note saying they weren't going to be open til 11 am. When I returned and walked in the door was told by Daniel that he would be closing the store for another 20 to 30 minutes to deal with a personal issue. I thought that was rude. Then he ask me what I wanted. I wanted to gripe and complain. I proceeded to ask what i was going to do about my 3g/4g phone not being accepted in February 2022. He told me I would have to buy and new cricket phone. I ask shouldn't cricket be replacing my phone cause I just got my phone for Christmas. He told me no. I told him I was on disability and needed my phone for my disability and cricket should be willing to help. He told me that having a phone was a privilege and not a necessity and that he didn't care if I had a phone or not. He told me needed to close the store and deal with his personal issue. I ask him why the store didn't open on time. He told me his daughter's car blew a motor and he had to take of her and that she was more important than the store. I said so you are refusing to help me. You are being very rude and you are only worried about yourself. He proceeded to ask me to leave his store so he could deal with his personal issues. This person was completely disrespectful, rude and didn't care about customers. He needs fired. You have a job to take care of customers, who pay your salary. You are to put customers first. You are there to take care of us. If your personal life is before the needs of your job then you need to find another job that doesn't deal with taking care of customers. If your needed to take care of personal needs then you should have called in and had someone replace you cause you didn't give a damn about anyone but you. I am asking that Daniel J. be fired. He definitely doesn't need a job as a customer service person. He was uncaring, disingenuous, rude and not customer service qualified.
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September 2021 by brandon (Mossberg)
Me and my fiance went in store to get an iPhone XR we had purchased and had carrier unlocked put on my plan. We get in there and the goofy non professional acting guy his name's Daniel starts telling us the phone is locked and we waisted our money it's worthless. So after this I end up just buying her the XR in store and paying over $329 that night, when was only planned on paying activation fee and to add a line. Well after we were told phone was worthless Daniel offers to buy it for what we had in it noting he took the $ to pay for it out of the drawer so we did so seeing how we needed the $ at this point. well we go in the store a week later to upgrade features on the line when we noticed Daniel is talking on the same iPhone XR that he bought off us after he told us the phone was worthless and could not be used on any carrier he's standing there talking on it and I called him out about it in the store he tried to act like it wasn't that exact same red iPhone XR that he got from us I let it go but talked to the same guy that unlocked the phone for us and he said there was def no carrier lock on that I phone!!! SHADY BUSINESS MAN!!! WATCH OUT
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September 2021 by angela haggard
We pay bill on time
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August 2021 by Christina Miller
Worst place to go. Would rather take the time to drive to Muncie or Noblesville to get honest and knowledgeable staff.
