Cricket Wireless Authorized Retailer provides excellent service and support to its customers. Many reviews highlight the helpfulness of the staff, especially Shawn and Stephanie, who take the time to educate customers about their devices and troubleshoot issues effectively. One customer shared a story of how Shawn assisted in recovering a phone number after a complicated situation with another carrier, demonstrating the staff's dedication and problem-solving skills. Customers appreciate the consistent and reliable service, noting that the plans are affordable and operate on AT&T towers, ensuring good coverage. The location on Scatterfield Rd stands out as a favorite among many, with several expressing a willingness to travel out of their way to visit this store. Overall, Cricket Wireless Authorized Retailer is recognized for its friendly atmosphere and commitment to customer satisfaction.
Desmond did a fantastic job today with helping my mother and I when my mother got me a new phone. He stayed in our price range, got me all the accessories I needed, and was great conversation while we waited. He needs a raise.
July 2026
We were greeted and helped as soon as we walked in the doors. Desmond helped us with upgrading our phones. He was knowledgeable, friendly, and efficient. We appreciated that he acknowledged our very patient kiddos too! One of the best experiences we have had at this location thanks to Desmond!
June 2026
Desmond was very helpful and very cheerful ! 10/10 would recommend
