Ed Martin Chrysler Dodge Jeep RAM is a trusted dealership with a strong reputation for excellent customer service and quality repairs. Customers frequently praise the professional and well-trained staff who are dedicated to exceeding expectations. The service department is highlighted for its efficiency and helpfulness, with specific mention of technicians who quickly and effectively handle repairs, such as replacing transmissions and transfer cases under warranty. Customers appreciate the smooth and stress-free experience, from scheduling to getting vehicles back in top condition, often mentioning quick turnaround times and attentive service. The dealership's sales team also receives positive feedback for their honest and no-pressure approach. Customers have had great experiences with salespeople, who are described as honest, upfront, and helpful in securing good deals. The process of purchasing vehicles is noted to be quick and painless, with staff like Austin Coffel and Bennie Patterson providing consistent communication and assistance throughout the buying process. Customers feel confident knowing that the dealership manages vehicle availability and holds, emphasizing that putting down a deposit is necessary to secure a vehicle. Overall, Ed Martin Chrysler Dodge Jeep RAM stands out for its friendly staff, efficient service, and customer-focused approach, making it a reliable choice for both repairs and vehicle purchases.
The service department exceeded my expectations regarding a driver side window issue. Thank you, Bennie, for the assist on the service appointment!
May 2025
SALESMAN, Corey was great. Service department Was on it today. moved my tires and rims from my other jeep to my new jeep. Just fill like they could have gave me more on my trade.
April 2025
Worked with Bennie Patterson as our sales man. What a great experience!!! No pressure, honest, up front and got us a good deal. I would highly recommend seeing Bennie at Ed Martin Dodge
